Senior Salesforce Administrator

Alliant Insurance Services • New York, NY

7d

About The Position

The Senior Salesforce Administrator will be responsible for overseeing the Salesforce platform, managing third-party vendors, and ensuring seamless integration between Salesforce and other business systems. This individual will play a key role in optimizing the platform to enhance operational efficiency, support business needs, and drive digital transformation.

Requirements

• Bachelor's Degree in Information Technology, Business, or a related field, or equivalent work experience
• Five (5) or more years of hands-on experience as a Salesforce Administrator
• Salesforce Administrator Certification
• Salesforce Advanced Administrator Certification
• Strong understanding of Salesforce best practices, data management, and security.
• Proficient in configuring workflows, process automation, validation rules, and reports.
• Proficient with marketing automation tools like Pardot or Marketing Cloud.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent problem-solving, analytical, and communication skills.
• Skilled in managing third-party vendors and Salesforce integrations.

Nice To Haves

• Knowledge of Apex, Visualforce, and SOQL is a plus.
• Knowledge of ERP and insurance system integrations.
• Knowledge of Salesforce Lightning Experience, Service Cloud, and Sales Cloud.

Responsibilities

• Administers, configures, and maintains the Salesforce platform, ensuring system stability and efficiency.
• Manages user roles, profiles, permissions, and security settings.
• Creates and customize reports, dashboards, workflows, and automation processes to support business operations.
• Collaborates with stakeholders to gather business requirements and implement tailored solutions.
• Leads and oversees relationships with third-party vendors, ensuring successful integration and support for Salesforce-related applications.
• Evaluates, selects, and manages AppExchange solutions and third-party integrations that align with business needs.
• Provides training and support to end-users to maximize adoption and system effectiveness.
• Troubleshoots and resolves technical issues in Salesforce and related integrations.
• Ensures data integrity by conducting regular audits, data cleansing, and deduplication.
• Remains up-to-date with Salesforce updates, releases, and best practices to drive innovation.
• Partners with IT and business teams to align Salesforce strategies with company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level