Senior Salesforce Administrator
About The Position
As a Senior Salesforce Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies. We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. This role collaborates with all areas of the business.
Requirements
- 5+ years’ experience with Salesforce.com required
- 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud
- Salesforce Certified Administrator required
- Knowledge of Salesforce flow and Lightning required
- Proven ability to examine processes, identify and implement efficiencies
- Comfortable with setting up new integrations, managing and consolidating existing ones
- Excellent collaboration, interpersonal, and communication skills
- Good analytical and problem-solving skills
Nice To Haves
- Advanced Administrator and/or App Builder Certification preferred
- Experience working with multiple departments (Finance, Operations, Services, Sales, IT)
- Strongly preferred experience in: NetSuite or other ERP systems, Smartsheet, Marketo
- Experience in the following a plus: SalesLoft, ZoomInfo, Concur, Gong
- Experience using Agile and Scrum methodologies preferred
Responsibilities
- Build new and maintain integrated applications with Salesforce, embedded applications, as well as some related tools not integrated with Salesforce (e.g. back-office applications).
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- Respond to issues, change requests, including the management of system upgrades, releases, and change control processes.
- Gather business requirements and write system documentation and knowledge articles.
- Train users on system functionality and new features.
- Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture
- Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile access, security permissions and de-activating unneeded user accounts.
- Maintain sandbox environments used for testing and training.
- Complete regular internal audits of system.
- Maintain data quality by identifying, deleting, or merging duplicate records, cleansing, and updating inaccurate data.
Benefits
- Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
