Senior Salesforce Administrator

Love's Travel Stops & Country Stores•Oklahoma City, OK

4d•Onsite

About The Position

The Senior Salesforce Administrator is a senior-level contributor responsible for owning, optimizing, and scaling Love’s Salesforce Sales Cloud environment. This role delivers a stable, scalable, and secure Salesforce platform that supports sales operations, enhances user experience, and enables data-driven decision-making across the enterprise.

Requirements

Advanced Salesforce configuration and administration expertise
Strong understanding of Salesforce security and access models
Expertise in reporting, dashboards, flow, and automation design
Strong data modeling and data quality management skills
Working knowledge of REST APIs, OAuth, and JSON
Experience with CI/CD and deployment tools such as Gearset
Ability to recommend and enforce Salesforce and industry best practices
Strong communication and stakeholder partnership skills
Customer-focused, service-oriented mindset
Strong organizational and documentation discipline
Ability to work independently and collaboratively in cross-functional teams
Strong problem-solving and critical-thinking capabilities

Responsibilities

Administer and maintain Salesforce environments, including users, profiles, roles, permission sets, and security settings
Own day-to-day Salesforce operations to ensure platform stability, performance, and data integrity
Configure and maintain standard and custom objects, fields, record types, page layouts, validation rules, and business processes
Design, build, and maintain reports, dashboards, flows, and automations supporting sales operations and leadership insights
Perform regular system audits and prepare for Salesforce seasonal releases and platform updates
Manage data imports, exports, cleansing, and ongoing data quality initiatives
Troubleshoot and resolve issues related to Salesforce functionality, automation, and integrations
Partner with business analysts and stakeholders to gather, refine, and translate requirements into Salesforce solutions
Implement and enforce Salesforce best practices for configuration, automation, security, and data governance
Support testing, deployment, and change management activities across environments
Develop and maintain technical and end-user documentation
Train and support users on new features, enhancements, and process changes
Leverage AI-powered Salesforce capabilities to automate workflows, enhance insights, and improve productivity
Contribute to broader team and enterprise initiatives as needed