Senior Sales Specialist - Strategic Equipment

Ricoh • Exton, PA

21d

About The Position

Dedicated to selected accounts with responsibility for increasing market share. Integrates solutions across all business lines.

Requirements

• Bachelor’s degree or equivalent experience in a related field required.
• Previous major account management experience required.
• Demonstrated ability to set goals by defining and prioritizing specific, realistic objectives.
• Proven track record with 5–7 years of related experience; 2–5 years of sales experience preferred.
• In-depth knowledge of sales methodologies and processes in a matrixed environment, with experience serving Fortune 1000 customers.
• Strong negotiation, communication (written and verbal), and presentation skills suited for large enterprise accounts.
• Strong interpersonal, time management, and self-motivation skills.
• Strong business acumen and leadership skills.
• Demonstrated ability to work effectively within diverse teams to develop account strategy.
• Thorough knowledge of industry products and services.
• Ability to interpret, comprehend, and apply complex materials, data, and instructions, and provide clear, varied information (including technical material).
• Understanding and application of up-selling strategies.
• Ability to facilitate selling strategies among field sales resources.
• Proven ability to develop and foster key relationships with cross-functional contacts to support account strategy.
• Ability to analyze complex data from multiple sources, identify issues, and propose solutions.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Responsible for managing the equipment relationship within an assigned list of contracted global accounts.
• Provides administrative support to CEs in executing a defined account MPS strategy across all locations.
• Provides product recommendations, prepares quotations, and secures sales paperwork for equipment orders within centralized contracted global accounts.
• Drives end-of-lease upgrades, recommends solutions for new sites, and leads competitive conversions.
• Maintains records of all account activity within the sales database and communicates regularly with CEs regarding activity, opportunities, and issues.
• Maintains and updates customer-specific product catalogs (including e-commerce) and supports customers’ certification of new models.
• Organizes and manages post-sale delivery and implementation of RICOH hardware and hardware-related MPS solutions at customer locations. Serves as the primary point of contact for all sales paperwork.
• Proactively develops new customer contacts, reviews leads, participates in customer business communication planning, and delivers RICOH solution proposals as directed by sales management.
• Maintains account base and achieves revenue targets aligned with renewal opportunities.
• Promotes contracted products at approved terms and represents the company at off-site customer meetings.
• Serves as the first point of contact for MPS hardware and software-related solutions.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level