Senior Sales Operations Analyst

Sorenson Communications•Salt Lake City, UT

About The Position

We are seeking a highly analytical and execution-oriented Senior Sales Operations Analyst to support revenue growth across New Business, Expansion, and Renewal motions. This role will partner directly with Sales Leadership, Finance, Marketing, and Sales Operations to drive pipeline visibility, forecast accuracy, compensation execution, and performance analytics. The ideal candidate is data-driven, detail-oriented, systems fluent, and thrives in a fast-paced, high accountability environment.

Requirements

Analytical rigor
Attention to detail
Executive communication
Ownership mindset
Process discipline
Cross-functional collaboration
Strong Excel skills (advanced formulas, pivot tables, modeling)
Experience building dashboards (Power BI, Tableau, Looker, etc.)
CRM experience (Dynamics, Salesforce, HubSpot)
Strong quantitative and problem-solving skills
Ability to translate data into actionable insights
Experience supporting multi-motion revenue models (New, Expansion, Renewal)
Experience in SaaS or services environment
Exposure to compensation modeling
Experience preparing executive or board-level reporting
Minimum: 4 Year/Bachelor’s Degree in Business, Marketing, Sales, or a related field preferred
Minimum Years of Experience: 2 years Sales Operations, Revenue Operations, FP&A, or similar analytical role

Responsibilities

Pipeline & Performance Analytics: Own weekly and monthly reporting for pipeline, velocity, productivity, and key KPIs
Develop standardized dashboards for leadership and board reporting
Ensure pipeline integrity and stage hygiene
Analyze conversion rates by segment, territory, and revenue motion
Track leading indicators of pipeline creation
Forecasting & Revenue Insights: Support forecast process and rollups
Analyze forecast risk & upside by deal and rep
Identify trends impacting revenue attainment
Build and maintain revenue calendars
Partner with Finance on bookings and revenue reconciliation
Compensation & Productivity Analytics: Support sales compensation plan modeling and reporting
Validate attainment calculations
Track quota distribution and coverage models
Measure rep productivity
Identify performance gaps and recommend corrective actions
Systems & Process Optimization: Maintain CRM data integrity (Microsoft Dynamics 365)
Improve reporting automation and data flows
Support territory design and account segmentation
Strategic Projects: Support GTM planning and headcount modeling
Assist in annual operating planning
Analyze pricing, discounting, and deal structure trends
Deliver ad hoc analyses for senior leadership
Prepare board-level reporting materials
Other duties as assigned