Senior Sales Manager - Hilton Garden Inn Denver Union Station

Sage Hospitality•Denver, CO

1d•$78,000 - $82,000•Onsite

About The Position

The Hilton Garden Inn Denver Union Station is a 233-room hotel located on the edge of the Union Station Neighborhood, with proximity to Denver attractions like Union Station, Coors Field, the Museum of Contemporary Art, and Ball Arena. It also features its own Woodie Fisher Kitchen and Bar. The Senior Sales Manager is responsible for meeting and exceeding revenue goals by developing new accounts and growing existing hotel accounts through a profitable and win-win selling approach.

Requirements

Minimum of high school diploma or equivalent.
Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Requires knowledge of advanced sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships.
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions.
Respond to coaching, feedback and training.
Strong and effective sales skills.
Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing.
Occasional carrying and lifting of files and office items up to 25 lbs.

Nice To Haves

Six months minimum in sales, customer service related position or hotel experience preferred.

Responsibilities

Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Unlimited PTO (Independence Plan) for managers
Free On-Site Parking or Complimentary RTD MyRide pass
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral