Senior Sales Engineer

General Dynamics Mission Systems, Inc•Dedham, MA

20h

About The Position

General Dynamics Mission Systems has an immediate opening for a Senior Sales Engineer for the Tactical Cross Domain Server (TACDS) product line. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Requirements

Requires a Bachelor’s degree in Engineering, or a related Science, Technology or Mathematics field.
10+ years of job-related experience, or a Master's degree plus 8 years of job-related experience.
Department of Defense Secret security clearance is required at time of hire.
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
U.S. citizenship is required.
Experience with Cross Domain Servers and understanding of the Raise the Bar requirements
Proven ability to interact with target Customers at all levels.
Ability to present technical and product solutions to small and large audiences
Excellent written and verbal communication skills
Ability to think creatively, multi-task and work independently without significant direction
Capable of hands- on problem solving with ability to engage and communicate with cross functional teams comprised of Product Line Management, Engineering, Contracts, Finance and Sales.
Experience with Customer Relationship Management (CRM) systems

Nice To Haves

Experience in Government contract vehicles supporting procurement activities proficiency in compliance/regulatory reporting and guidelines also highly desired.

Responsibilities

Onboards new customers guiding them through the TACDS features and Customer Support services available
Develops recommendations to meet customer needs, including system configurations, installation planning, etc.
Supports on-site integration and Site Based Security Assessment (SBSA)
Works with Customers to develops rule set configurations specific to the Customer's use case
Identifies opportunities for additional sales
Supports troubleshooting of TACDS Customer issues and works with Engineering to resolve outstanding Customer issues.
Prepares and presents technical product briefs and related information to Customers regarding all aspects of the TACDS product line
Supports requests for proposal (RFP) response preparation and submittals.
Conducts follow-up customer engagements to assess and ensure effective implementation of TACDS products.
Develops and delivers TACDS training to customer base.
Provides oversight and direction to team of Technical Support specialists
Works with key stakeholders (engineering, BD, sales, and customers) to assess potential application of company products to meet customer needs
Contributes to the development of product solutions, specifications and requirements