Senior Sales Engineer (West)

Zscaler Red Canary•Denver, CO

About The Position

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Red Canary, a Zscaler company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies. Role We are looking for a Senior Sales Engineer to join our Sales Engineering team in Denver, Colorado or San Francisco, California, reporting to the Senior Manager, Sales Engineering. You understand that while prospective customers share many characteristics, each is unique and requires a carefully constructed solution to help them achieve their specific security goals. You will discern where a customer is on their security maturity journey and assess whether the Red Canary solution fits into their current project plans and organizational needs. What you’ll do (Role Expectations) Advocate for the customer and ensure they are always heard, understood, and supported Create and deliver custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey Facilitate interactive, informative, and tailored proof-of-concepts Demonstrate a firm understanding of primary security tenets including confidentiality, integrity, availability, and role-based access control Maintain a big-picture view of the solution, understanding both the technology and how the solution fits into the overall business problem that Red Canary is solving Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Requirements

6+ years of sales engineering experience
Knowledge of the security industry, including competitors, market needs, and trends
Strong technical knowledge of networking, identity, cloud, and endpoint security

Nice To Haves

Relevant certifications such as CISSP, SANS GIAC Certified Incident Handler (GCIH), CEH, CSSP, or Security+
Proficiency with Windows and Linux command-line, system configuration, troubleshooting, and scripting languages like Python, PowerShell, or Ruby
Practical knowledge of enterprise EDR solutions, metadata analysis, and proactive threat hunting through large endpoint datasets

Responsibilities

Advocate for the customer and ensure they are always heard, understood, and supported
Create and deliver custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
Facilitate interactive, informative, and tailored proof-of-concepts
Demonstrate a firm understanding of primary security tenets including confidentiality, integrity, availability, and role-based access control
Maintain a big-picture view of the solution, understanding both the technology and how the solution fits into the overall business problem that Red Canary is solving