Senior Sales Engineer

mobileStorm • Los Angeles, CA

9d

About The Position

mobileStorm is seeking a highly seasoned, presales “A” team member to support our Sales Team. The person should have extensive experience in both the business and technical aspects of a software sale. This person will provide our sales team with expert product support and technical knowledge. In this role, you will be an integral part of mobileStorm’s continued success! The primary focus of this position is to partner with sales to win deals. You must be able to gain the customer prospect’s confidence to such a degree that they see you as the solution expert. You will be expected to architect a complete solution, working with the sales and product teams, and then facilitate selling it to the customer. After the sale is completed, you will transition your work to the Operations team so that the solution is implemented correctly.

Requirements

• BS in Computer Science or equivalent.
• Demonstrated aptitude with programming (Java is a plus) and scripting languages (Python is a plus)
• Demonstrated competence in software engineering in Unix/Linux and Windows environments
• Demonstrated competence with relational database design and development
• Solid understanding of web service development (REST, JSON and XML)
• Strong problem solving and analytical skills
• Well-developed interpersonal skills with an ability to get along with diverse personalities
• Tolerance for potentially stressful and/or frustrating customer situations
• Strong business acumen
• Understanding the technology role in solving business issues and improving ROI
• Good technical skills (ability to install and demo complex enterprise software)

Nice To Haves

• MBA is a plus but not required.
• Documented presales experience in commercial software
• Exceptionally strong presenter and persuader
• Ability to guide sales team to adopt and present correct solution
• Previous selling or presales experience of security solutions
• Previous selling or presales experience of database solutions
• Solid understanding of SaaS model, including business advantages and disadvantages

Responsibilities

• As part of the pre-sales team, you must be able to go into a prospect and present the mobileStorm solution from a technical and business point of view.
• You must be able to demonstrate mobileStorm’s products to both management (C-level) and technical (Developers, DBAs, IT Admin, IT Security) audiences.
• You must be able to create detailed Statements of Work, reply to RFIs & RFPs, and you must then be able to engage with the prospect to learn about their environment, prepare a data flow diagram, and work with mobileStorm engineers to advise the best solution.
• Success is measured in closed deals and implementations that occur as planned during the sales cycle. This may require several customer meetings – both on phone and on customer site.
• Once the solution is accepted by the prospect, you may transition the actual Proof of Concept implementation to an engineer, but will be expected to monitor the entire engagement until the deal is won.
• After the sale, you will be responsible for transitioning all of the technical knowledge and business requirements gained during the sales cycle to the Operations team so that the implementation is as seamless as possible.
• Interact with a diverse group of people and gather knowledge from a variety of sources to assist with winning the deal!
• Present product to different audience such as C-level management and technical team (developers, DBAs, IT Admin, IT security)
• Present product demonstrations (including API, database and system integration)
• Compile detailed prospect environment information
• Act as technical resource for sales as they navigate through the sales cycle
• Assist with RFI & RFPs
• Write user-focused solution documents
• Successfully project manage all presales engagements you are involved with
• Document and update SalesForce.com as required
• Attend prospect, customer or internal meetings as guided by your manager
• Be able to demonstrate MobileStorm’ products
• Travel as required
• Other duties as may be appropriate and applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level