Senior Sales Enablement & Revenue Operations Manager

Qventus•San Francisco, CA

10d•$135,000 - $160,000

About The Position

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-JB1 The Senior Sales Enablement & Revenue Operations Manager plays a critical role in maximizing the efficiency and effectiveness of Qventus's entire revenue engine. This individual is a strategic operational leader and enablement driver responsible for empowering the Business Development and Sales teams with the tools, GTM playbooks, training, and data required to advance complex enterprise healthcare opportunities. This high-impact, individual contributor role focuses on developing, deploying, and maintaining the infrastructure that drives commercial success, ensuring alignment between GTM strategy and field execution across direct sales and partner channels.

Requirements

3–6 years of experience in a specialized Sales Operations, Revenue Operations, Sales Enablement, or highly operational role - preferably in B2B enterprise software, health-tech, or complex technical sales.
Proven hands-on proficiency with Salesforce (or equivalent CRM), including report generation, dashboard creation, process/workflow updates, and basic administration.
Demonstrated experience managing and optimizing a Sales Engagement Platform (e.g., Outreach, Salesloft) and/or a Learning Management System (LMS) for sales training.
Exceptional organizational skills and meticulous attention to detail; comfortable managing complex systems and training curricula.
Strong analytical skills with the ability to translate operational data into actionable insights for sales leadership.
Proven ability to manage cross-functional projects from initiation to completion, ensuring on-time delivery of enablement and operations initiatives.
Demonstrated understanding of the buyer journey—including knowledge of provider personas (e.g., CMIOs, CEOs, VPs of Operations), procurement cycles, and value-based selling frameworks.
Process and System-Minded: Finds satisfaction in building structure, efficiency, and scale.
Technical Problem-Solver: Enjoys troubleshooting system issues and optimizing technology.
Data-Driven: Leverages metrics and data quality to inform decisions and recommendations.
Collaborative: Excels at partnering with Sales, Marketing, and Product teams to align goals.
Intellectual Curiosity: Eager to learn the complexities of the healthcare buyer journey and AI-enabled operations.

Nice To Haves

Experience working within the healthcare industry is a plus

Responsibilities

Sales Enablement & Learning Strategy
Onboarding Program Ownership: Design, manage, and continuously iterate the comprehensive onboarding program for new Sales and Business Development Manager (BDM) hires, focusing on product knowledge, sales process, and technology proficiency.
Reinforcement Training: Develop and implement ongoing reinforcement training modules, focusing on key skills, objection handling, and new product messaging to maintain performance standards.
Content and Collateral Management: Use field performance data and direct feedback to analyze content effectiveness and influence the product marketing team's content strategy and development priorities (e.g., case studies, battlecards, ROI calculators). In addition, work closely with Marketing to manage and maintain the central repository of sales collateral, ensuring all content is current, on-brand, and easily accessible by the sales team.
GTM Programs & Playbooks
GTM Playbook Development: Translate high-level GTM strategy and marketing campaigns into actionable, repeatable Sales Playbooks and processes within the Customer Relationship Management (CRM) and Sales Engagement Platform. Establish a methodology to quantify the financial impact and ROI of key enablement initiatives (e.g., training, content) on pipeline velocity and win rates.
Process Deployment: Collaborate with Marketing on the deployment of solution-specific plays for the Qualify to Discovery and Discovery to Evaluation stages, ensuring all exit criteria are measurable and tracked.
Partner Enablement: Support the GTM needs of channel and strategic alliance partners by creating and delivering specific training, content, and playbooks tailored to the partner enablement model.
Tools & Technology Administration
Serve as an expert for the core Revenue Technology stack (Salesforce, Gong, Sales Navigator, etc.), focusing on daily user support, process optimization, and maintaining system integrity for the revenue teams.
System Integration & Workflow Optimization: Support the operational workflow and integration between tools, ensuring data flows accurately and efficiently across Marketing, Sales, and Customer Success systems to maintain a seamless revenue lifecycle. Experience administering a Sales Content Management (or Content Intelligence) Platform (e.g., Highspot, Seismic, etc) to track usage and effectiveness.
Explore and implement new technologies, including AI-driven tools, to personalize learning paths, automate content delivery, and enhance the efficiency of the revenue team.
Sales Operations & Reporting
Data Integrity & Governance: Maintain data hygiene and CRM governance, ensuring accuracy in opportunity stages, account records, and contact information critical for forecasting and reporting.
Operational Reporting: Design, build, and maintain operational dashboards and reports on key metrics, including sales activity, pipeline movement, tech stack utilization, process adherence, and enablement effectiveness.
Process Adherence Audits: Monitor sales activities to ensure adherence to defined processes and proper utilization of GTM programs/playbooks.
Cross-Functional Partnership
Collaborate closely with Marketing, Finance, and Product Marketing to ensure seamless data handoffs, accurate forecasting inputs, and alignment on GTM messaging and resource needs.