Associate III

Tapestry•Pontiac, MI

12d

About The Position

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. Job Title: Senior Sales AssociatePrimary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert:Achieves individual sales goals.Develops strong product knowledge across all categories.Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence:Achievement of personal sales goals.Extensive product knowledge.Partner with Store Manager and Assistant Manager to elevate selling culture.Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity:Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.Adhere to all company policies and procedures with honesty and integrity. Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. The accomplished individual will possess... Strong communication skills Proven ability and contribution to an elevated selling culture Elevated sense of personal style An outstanding professional will have... Minimum 2-3 years’ experience in luxury goods or a comparable retail environment Bachelor’s degree in related field preferred

Requirements

Strong communication skills
Proven ability and contribution to an elevated selling culture
Elevated sense of personal style
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 50 pounds
Comfortable climbing ladders

Nice To Haves

Minimum 2-3 years’ experience in luxury goods or a comparable retail environment
Bachelor’s degree in related field preferred

Responsibilities

Achieves individual sales goals.
Develops strong product knowledge across all categories.
Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
Able to develop a personal connection with guests through effective use of the selling skills.
Achievement of personal sales goals.
Extensive product knowledge.
Partner with Store Manager and Assistant Manager to elevate selling culture.
Partner with Store Manager and Assistant Manager to initiate business driving events in store.
Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Build strong relationships with clients as a brand ambassador of the company.
Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
Adhere to all company policies and procedures with honesty and integrity.
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.