About The Position

In this role, you will work closely with Amazon's Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, employee wages, and insurance standards. Within your program, you will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. The role will require the management and development of independent team members, and high-level strategic thinking to deep-dive analytical problem solving while thinking big. You must be comfortable dealing with ambiguity and enjoy working on different problems every day. The Sr. Risk & Compliance Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The individual will lead a team of auditors who execute inspection activities, provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure. Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 20 countries. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

Requirements

  • 7+ years of conducting workplace risk investigations experience
  • Experience in conducting workplace risk investigations
  • Experience leveraging technology to drive process improvements
  • Experience managing direct reports
  • Bachelor's degree or equivalent

Nice To Haves

  • 7+ years of customer-facing environment experience
  • CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials
  • Lean Six Sigma Green Belt or Black Belt certification
  • Knowledge of Microsoft Office including Outlook, Word, and Excel
  • Experience working in a customer-facing environment
  • Experience implementing scalable compliance solutions (technology, procedures, processes, etc.) in a regulated environment

Responsibilities

  • Leading and developing a team of risk assessment managers. Mentoring your staff, helping them develop their skills, encouraging new professional experiences, and satisfying their career goals.
  • Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
  • Ability to lead, monitor and drive projects through to completion on time.
  • Ability to establish successful partnerships with internal and external teams to execute tactical initiatives.
  • Demonstrable excellent communication skills (written and verbal).
  • Demonstrable problem-solving skills using data and insights to drive tactical business decisions.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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