Senior Revenue Operations Associate, Prepared

Axon•New York, NY

4h•Hybrid

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Prepared As of October 1, 2025, Prepared has officially joined forces with Axon—a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we’re closing the gap between the first call for help and resolution in the field—empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we’ve used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response.At Prepared, you’re not just joining a team—you’re helping shape the future of emergency services and building a safer, more connected world. Your Impact The Senior Revenue Operations Associate will play a critical role in that mission by owning core systems and workflows that directly impact sales execution and customer experience. This is an opportunity to step into revenue operations with real ownership—from managing deal flow to sales compensation—while learning from a high-performing, collaborative team. You'll help build the foundation that enables our go-to-market team to operate efficiently and scale effectively.

Requirements

2–4 years of experience in Revenue Operations, Sales Operations, or a similar role
Familiarity with CRM systems (HubSpot or Salesforce), CPQ tools, and commission software (QuotaPath or similar)
Strong attention to detail and operational rigor—you thrive in the weeds but see the big picture
A bias toward ownership and follow-through; you ensure systems work end-to-end
Clear communicator who enjoys cross-functional collaboration with sales, finance, and RevOps
A curious mindset and a drive to improve processes—not just operate them

Nice To Haves

Experience in deal desk, commissions, or sales finance is highly preferred

Responsibilities

Own and operate our deal desk processes, ensuring all deals are processed accurately and efficiently
Manage sales compensation workflows, including commission tracking and auditing via tools like QuotaPath
Serve as the go-to partner for sales reps, supporting them through deal structuring, pricing, and approvals
Partner with RevOps teammates to maintain and improve our CRM (currently HubSpot, transitioning to Salesforce)
Collaborate with Finance and Accounting to ensure accurate deal data and commission payouts
Identify and implement process improvements across systems, tools, and workflows