Senior Revenue Operations Analyst

PowerPlan•Atlanta, GA

3h•Hybrid

About The Position

This role is a critical part of PowerPlan’s Revenue Operations team, focused on strengthening the operational backbone of Customer Success. You will own the analytics, processes, and governance that ensure renewal accuracy, ARR integrity, and actionable customer health insights. This is an opportunity to bring financial rigor, operational clarity and insights to a space that directly impacts revenue predictability and customer retention. You’ll collaborate with CS, Finance, and Sales leadership while building scalable systems and dashboards that replace manual work and elevate executive decision-making. COMPANY PowerPlan provides enterprise financial software solutions that help organizations manage complex accounting, tax, and asset management challenges. We serve leading companies across regulated industries, delivering tools that improve compliance, forecasting, and operational efficiency. Our culture values collaboration, innovation, and continuous improvement—making PowerPlan an exciting place to grow your career while driving measurable impact.

Requirements

2–5+ years in Customer Success Operations, FP&A, Revenue Operations, or Business Operations.
Strong understanding of SaaS financial metrics (ARR, renewal math, uplifts, escalators, churn, saves).
Experience with Salesforce reporting.
Gainsight experience required; admin experience preferred.
Ability to build dashboards (Power BI a plus).
Comfort with AI tools and automation for insight generation and workflow scaling.
Exceptional attention to detail and a track record of building repeatable processes.
Confident communicator who can partner with CS, Sales, Finance, and Executives.
Bias for action, improvement, and building for future scalability and needs.