Senior Retail Operations Manager
About The Position
The Senior Retail Operations Manager is responsible for execution of the strategies determined by the Vice President. This position is the subject matter expert on all aspects of systems functionality, to include but not limited to point-of-sale systems, price book systems, internet, audio, telephone etc. In addition, this role is responsible for ensuring the integrity of our pricing operations, execution of office functionality, advertisement creation and execution, human resources support functionality, analytics assessment and analysis, and vendor management.
Requirements
- High school graduation or equivalent, required.
- Knowledge of retail operations including point of sale, price book and weekly advertising.
- Three or more years’ experience in a retail store operations position, required.
- Good verbal and written communication skills.
- Good people and customer interaction skills.
- Skills in areas of leadership, management and coaching.
- Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
- Good computer skills, e.g. point of sale system.
- Demonstrated ability to effectively solve problems – operational, customer, and employee.
- Customer service skills related to interaction with resolving customer concerns.
- Ability to work independently with minimal supervision.
- Ability to work in a high pressure and demanding environment.
- Ability to multi-task, i.e., pick-up where left off when interrupted.
- Good organizational skills.
- Standing / walking – high level
- Environment – Grocery store
- Sitting – midlevel
- Travel – some local travel required
- Lifting – up to 25 lbs.
- Visual concentration – high level
Nice To Haves
- Three plus years’ experience in a grocery store, preferred.
Responsibilities
- Execution of strategies determined by the Vice President
- Subject matter expert on all aspects of systems functionality (point-of-sale systems, price book systems, internet, audio, telephone etc.)
- Ensuring the integrity of pricing operations
- Execution of office functionality
- Advertisement creation and execution
- Human resources support functionality
- Analytics assessment and analysis
- Vendor management
Benefits
- 401(k) contribution
- 401(k) company match
- Medical Insurance – employee coverage
- Paid Time Off
- Medical Insurance – Dependent coverage
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Life Insurance
- Whole Life Coverage
- Critical Illness Coverage
- Hospital Indemnity Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
51-100 employees
