Senior Manager Retail

Compass Group

1d • Onsite

About The Position

Levy is proud to deliver world-class food and beverage experiences across Melbourne Park — one of Australia’s most iconic live entertainment precincts. Home to a year-round calendar of major sport, concerts and events, Melbourne Park demands operational excellence, adaptability and strong leadership at every level. The Senior Retail Manager plays a critical role in leading the retail food and beverage operation across the precinct on a full-time, year-round basis , ensuring consistency, commercial performance and exceptional guest experience. While the Australian Open represents a significant peak trading period, this role is primarily focused on sustained operational leadership across all trading modes.

Requirements

• Proven experience in retail food & beverage or hospitality management
• Strong leadership capability with the ability to coach, develop and manage large teams
• Sound financial acumen, including budgeting, labour management and stock control
• Excellent communication skills and stakeholder management capability
• A strong understanding of food safety, WHS and compliance requirements
• Confidence working across both steady-state operations and high-intensity event periods
• Strong computer literacy and experience with POS and operational systems
• Flexibility to support a varied trading calendar, including major events
• Valid Responsible Service of Alcohol certificate
• Police check
• Demonstrated experience in retail concessions or quick-service operations

Nice To Haves

• Qualification in Hospitality or related field (preferred)

Responsibilities

• Lead the day-to-day retail food & beverage operation across Melbourne Park
• Act as 2IC to the Retail Operations Manager, with delegated authority during periods of absence
• Drive operational consistency, compliance and brand standards across all retail outlets
• Lead digital transformation initiatives, including POS systems and retail technology
• Deliver strong commercial outcomes, including sales targets, labour budgets and RPLH
• Oversee visual merchandising, food presentation and outlet readiness
• Ensure food safety, workplace health & safety and hygiene standards are met at all times
• Manage stock control, ordering processes and monthly stocktakes
• Minimise waste and optimise product availability and cost control
• Lead outlet branding, ticketing integration and consumer-facing initiatives
• Support planning and execution for major events and peak periods

Benefits

• Immediate access to 100+ retail discounts accessible from your mobile.
• Gain valuable experience and expand your skills in a fast-paced hospitality setting.
• Work alongside a diverse and passionate team dedicated to delivering excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed