Senior Research Partner - ET/CT
About The Position
The Research Partner will be the research expert on our GTM team. You will be a co-pilot to Account Executives, Account Managers and Customer Success Managers, helping them inspire confidence in our prospects and customers and demonstrate measurable business impact through research. This role involves leading customer engagements (sales calls, workshops, enablement sessions), developing change management and enablement programs, and coordinating internally to address customer needs. Beyond traditional research enablement, you will guide customers in defining, launching, and operationalizing KPI-linked research, thereby driving retention, expansion, and long-term adoption. If you are a former researcher who loves the practice while also being an evangelist with great interpersonal skills, this is a unique role that can have a big impact at a growing company.
Requirements
- 5+ years of experience in UX Research, Product Research, or Insights roles
- Familiarity with UXR and Design tools
- Great interpersonal skills with an ability to engage at Executive levels
- Willingness to travel and engage with prospects and customers in person
- Strong organizational wherewithal; can collaborate well cross-functionally to get stuff done
Nice To Haves
- Proven experience connecting research to business outcomes
- Examples of career versatility including jobs outside of Research
- Expert in Research Tooling such as Maze
- Expertise in Change Management
Benefits
- Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
- Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
- Life and Disability Insurance, 100% of the team member premium paid
- Flexible time off
- Meaningful equity
- Company retreats, fully paid for by Maze
- New MacBook (laptop), paid for by Maze
- Paid Family leave: 16 weeks for birth or adoptive parents
- $500/month to be used for dependent health insurance coverage
- $1,500 remote work setup fund to ensure you can set up a productive work space
- Flexible work schedule where you manage your own working hours
- Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
- Virtual social engagements randomly throughout the year
- SWAG, we have some really cool swag
- Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
