Senior Research Consultant (Tech/Financial Services)

Reach3 Insights•Chicago, IL

71d•$85,000 - $110,000•Hybrid

About The Position

Reach3 Insights – Senior Research Consultant (Tech/Financial Services) Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights. Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action. Here is a link to a demo video that shows us in action. But, why us for your next career move? When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with! A few more reasons why you should choose Reach3: We’re proud to have hub offices in Chicago, Vancouver, and Toronto, with team members working in a flexible hybrid and remote model. For this role, our priority is hiring candidates based in or near our Chicago. However, we have hubs in other Tech/Financial markets, such as NYC, Boston, San Francisco, and Portland. We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space. We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package proudly includes: In determining salary, Reach3 Insights considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $85,000 to $110,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company. Comprehensive paid time off that covers vacation, sick, and personal days. Health benefits with Canada Life. Health spending account. Volunteer and professional development days. RRSP matching program. Profit Sharing Plan. Interested? Yeah. We thought you might be.

Requirements

Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks.
A passion to learn, achieve and accomplish great things.
Enthusiasm for coaching & training junior researchers, as well as be mentored by your senior colleagues.
Skill with technology and social media, as well as online market research methodologies and technology platforms.
An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
A passion for unlocking the power of consumer insights to help drive agile decision making.
University or College degree.
5+ years of relevant, hands-on work experience, preferably with a supplier side organization.
Background in Technology or Financial Services industries.
Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
Experience managing end-to-end market research projects, including: Designing and developing questionnaires and discussion guides
Identifying and writing up analytical findings
Visualizing and reporting quantitative and qualitative data
Report writing and taking deliverables to the next level
Working in marketing research software packages.
Exposure to mentoring & managing junior researchers
Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
Analytical/ Logic and Reasoning orientation.
Strong numeric and problem-solving orientation.
Strong detail orientation.
Strong client service orientation.
Strong written & verbal communication skills.

Responsibilities

Manage all stages of the market research project cycle including: Designing and developing questionnaires and discussion guides
Overseeing data collection & ensuring strict quality control
Identifying and writing up analytical findings
Visualizing and reporting quantitative and qualitative findings
Report writing and taking deliverables to the next level
Working with marketing research software packages.
Help to proactively nurture and develop strategic client relationships
Mentor & manage junior researchers on the project execution & client management process.
Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical project timelines.
Be an enduring, positive and collaborative member of the team who genuinely cares about all facets of the company, our strategy and reputation in the market.