Senior Research Associate - Consulting Services

Corporate Insight•New York, NY

23h•Hybrid

About The Position

We are seeking a dynamic and analytical Senior Research Associate to join our Consulting Services team. In this role, you will support our Analysts and Project Managers in conducting custom research projects for clients in the financial services industry, with a particular focus on digital consumer experiences. As a Senior Research Associate, your chief responsibility will be to lead and contribute to team-based projects by performing detailed research and analysis, collecting competitive intelligence, and collaborating on written reports and presentations to clients. Successful SRAs have excellent written and oral communication skills, are well-organized and thrive on a challenge. In this role, you will engage with and present to executives at some of the top financial services firms in the country. This is an excellent opportunity to develop deep industry and subject matter expertise as you progress toward an Analyst role. Recent consulting engagements include: AI and VA landscape analysis Credit card features and offers comparative analysis Online security practices competitor review Financial advisor-client collaboration technology review Monthly competitive landscape review of rewards for top financial institutions About Us: Corporate Insight is a leading provider of competitive intelligence research for the digital customer experience. We work with some of the most innovative companies in financial services to help them understand their competitive landscape and make strategic business decisions. If you're excited about research, analysis, and contributing to meaningful client work, we'd love to hear from you. CI strives to deliver high-quality work daily, but we like to have fun, too. Our active social committee organizes regular team-building and recreational events. We have frequent in-office, out-of-office and hybrid events, including field days, scavenger hunts, board game tournaments, an annual MLB game, and more. We provide health insurance, vision and dental insurance, and a 401(k) with a company contribution. We also provide paid time off: vacation days, sick days, personal days and leave options. CI is currently operating on a hybrid model at our NY office where team members will be expected to work at our Midtown Manhattan office part of the time. Unfortunately, we are not able to sponsor visas and are not open to candidates with OPT extension for this position.

Requirements

1-3 years of relevant professional experience, preferably in a similar research/consulting capacity or working for a financial services firm
A bachelor’s degree with a strong academic record
Excellent written and oral communication skills
An interest in technology and user experience
A positive attitude and enthusiasm for helping our clients improve their products/customer experience
The ability to collaborate well with team members, business development and other research teams
The ability to manage and coordinate with research participants to gather accurate data in line with research objectives
Experience in a fast-paced and flexible working environment, handling workflow changes with ease and professionalism

Responsibilities

Collect competitive intelligence on the digital experience
Lead custom projects by managing a small team of contributors; the work is based on assigned topics and involves developing detailed findings
Contribute to other team members’ projects while independently managing own projects
Manage panelist communication and involvement to help gather primary research on an as-needed basis
Develop well-supported and actionable recommendations to help our clients address unique business challenges
Formulate executive summaries and presentations to debrief clients on project results
Communicate effectively with clients, business development team, and internal stakeholders throughout the project lifecycle
Present research findings and recommendations to key stakeholders
Effectively handle multiple research responsibilities simultaneously while maintaining excellent work quality