Senior Representative, Technician (Goalshare)

Whirlpool Corporation • Saint Joseph, MO

11d • Onsite

About The Position

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com . This role in summary Whirlpool is looking for qualified candidates for the role of Senior Representative, Technician for the Dishwashing laboratories. This is an onsite role 5 days at our St. Joseph Tech Center in MI. As a Senior Representative Technician, the individual is expected to perform testing for wash and dry performance of dishwashers, taking care of day-to-day lab activities, data analysis and report preparation. Sr Representative Technician will report directly to the Lab Supervisor.

Requirements

• High School Diploma or GED
• 1+ years of experience using product laboratory equipment such as basic tools, ovens, countertop mixers and grinders, measuring (rulers or electronic scales) or databases

Nice To Haves

• Associate Degree-Technology, Technical field, or Culinary Food Science OR 2+ years experience in a lab setting
• Previous knowledge and work with applicable appliances
• Ability to accurately follow detailed instructions, record data accurately, and communicate results with recommendations
• Ability to use basic technical equipment and instrumentation
• Continuous Improvement and 5S mindset
• Strong organizational skills with the ability to handle multiple tasks concurrently
• Outstanding people skills with the ability to be a positive team player
• Strong verbal and written communication skills including experience with Google Suite and Microsoft Excel

Responsibilities

• Prepare Dishwasher Test loads daily following appropriate test procedures including application of food soils on dishware.
• Provide product and component testing, analysis, and problem solving while developing and applying a strong understanding of appliance operations and lab procedures.
• Interpreting and summarizing test results in written documentation
• Take a role in developing, executing, and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause.
• Prioritize and balance multiple tasks in a fast paced lab environment.
• Consistently make process improvements through continuous improvement initiatives.
• Provides support and assistance to team members to ensure shared success.
• Verbal and written communication with cross functional teams to share observations and test results.

Benefits

• Generous benefits package
• Whirlpool employee discount
• fitness & educational reimbursement programs
• kitchenettes
• Beautiful, recently renovated office space
• free coffee
• biking/walking trails
• access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Sabbatical - Four weeks paid leave after every five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED