Senior Relationship Manager
About The Position
KEY RESPONSIBILITIES: Growth in business volumes, customer base, and wallet share. Adequacy of personal competence to effectively perform Senior Relationship Management tasks. Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment. Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance. Quality of management of customer expectations. MINIMUM POSITION QUALIFICATION AND REQUIREMENTS Academic & Professional – Particulars Detail Specific Field or Qualification Need Type[1] Education Bachelor’s Degree Bachelor degree from any recognized institution RQ Professional Qualifications AKIB, CPA (K), ACCA ES Master’s Degree Business Related AA Experience – ….Years Total Minimum No of Years’ Experience Required 6 Detail Minimum No of Years Need Type[2] Sales -PB/BB/RB or Sales Manager 3 RQ Credit experience 2 RQ Banking Ops - Cash, Clearing, Accts & Admin. 2 RQ Customer service/Relationship Mgt. 2 ES Branch Manager Medium Branch
Requirements
- Bachelor’s Degree in any recognized institution
- 6 years total minimum experience
- 3 years Sales -PB/BB/RB or Sales Manager
- 2 years Credit experience
- 2 years Banking Ops - Cash, Clearing, Accts & Admin.
Nice To Haves
- AKIB, CPA (K), ACCA
- Master’s Degree in Business Related
- 2 years Customer service/Relationship Mgt.
- Branch Manager Medium Branch
Responsibilities
- Growth in business volumes, customer base, and wallet share.
- Adequacy of personal competence to effectively perform Senior Relationship Management tasks.
- Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
- Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
- Quality of management of customer expectations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
