About The Position

The Senior Relationship Manager for Technology, Media and Communications within Specialized Industries manages commercial loan relationships of all levels of complexity. Generates new business and relationships that will produce revenue from companies, sponsors, developers and businesses. Generates deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists, portfolio managers (credit, underwriting, transaction approvals/processing) and operational support specialists but remains accountable for all aspects of the relationship. Responsible for the origination, negotiation, structuring, pricing, underwriting, and closing of loans. Manages a complex commercial loan portfolio ensuring the highest loan quality for the organization with minimal risk. Manages the on-going monitoring of portfolio quality and ensures compliance with applicable laws, regulations and guidelines.

Requirements

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
  • Minimum experience required: 10+ Years as a Relationship Manager within vertical
  • Expert knowledge of commercial lending credit, underwriting and loan structuring skills.
  • Expert analytical skills to understand financial and cash flow analyses.
  • Highly developed negotiation skills in addition to excellent verbal and written communication skills.
  • Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally-developed network of clients and potential clients to source deals through various centers of influence.
  • Computer proficiency in Microsoft Office applications including; Word and Excel.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
  • Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
  • Some travel may be required.

Nice To Haves

  • Education level preferred: Undergraduate Degree (4 years or equivalent) in business, finance or related field.
  • Credit training preferred.

Responsibilities

  • New Business Origination: Develops and maintains relationships to generate direct deal flow; Coordinates the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE).
  • Relationship Management: Works with assigned portfolio managers, engage with sponsors and borrowers on idea generation and relevant opportunities to expand our relationship.
  • Strategic Planning: Partners with management to create action plans that ensure the achievement of goals. Tracks production and revenue, and forecasting results for management based on existing pipelines.
  • Credit Quality: Works with assigned portfolio managers to ensure pro-active monitoring of the credit quality of the portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. Ultimately responsible for managing the banks risk exposure to acceptable levels.
  • Maintaining Knowledge: Stays abreast of industry trends and market conditions that could impact the assigned portfolio of relationships and borrowers. Uses independent judgement and discretion to make decisions
  • Analyzes and resolves problems
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
  • Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

  • Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
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