About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Relationship Manager - REMOTE. In this role, you will manage a premium portfolio of high-net-worth clients, ensuring exceptional service and platform engagement. You will serve as the primary contact for high-ticket users, reactivating dormant clients and enhancing loyalty. Your expertise will significantly impact the overall experience and growth of our clients, pushing them toward successful transactions and investment opportunities.

Requirements

  • Minimum 4-10 years in Priority Banking, Private Banking, or Wealth Management.
  • Strong understanding of digital wallets, transaction flows, and financial technology.
  • Bachelor’s degree in Finance, Economics, or a related field.
  • High level of emotional intelligence (EQ) and ability to build trust with high-net-worth individuals.
  • Fluent in English and Urdu. Ability to explain complex financial benefits in simple terms.
  • Flexible working environment with a global team.

Responsibilities

  • Serve as the primary point of contact for a selected group of high-ticket users.
  • Engage with dormant high-volume users to understand their needs and facilitate their return to the platform.
  • Support KYC-verified users in navigating their initial high-value deposits and transactions.
  • Proactively manage active VIP accounts to minimize churn and maximize Total Value Locked (TVL).

Benefits

  • Opportunity to work remotely with a global team.
  • Competitive salary and benefits package.
  • Professional development and growth opportunities.
  • Supportive and inclusive company culture.
  • Engage with high-net-worth clients and build lasting relationships.
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