Senior Quality System Engineer, Field Actions

Johnson & Johnson Innovative MedicineDanvers, MA
$79,000 - $127,650Onsite

About The Position

This exciting opportunity is for a Senior Quality System Engineer, Field Actions, to be based in Danvers, MA, with remote work options considered on a case-by-case basis. The role involves collaborating across the Abiomed business for day-to-day operations and regularly communicating with leaders within J&J MedTech and Abiomed. This position supports and drives end-to-end process execution to achieve sustained success and serves as a subject matter expert. The ideal candidate will thrive in an environment that embraces teamwork, change, risk-based decision-making, multi-tasking, and flexibility, making significant contributions to a dynamic, multi-disciplinary team. Excellent written and verbal communication skills are essential for effective communication at all levels within Quality and cross-functionally with departments such as R&D, Regulatory, Manufacturing, Supplier Quality, and Medical Safety.

Requirements

  • A minimum of a Bachelor's or equivalent degree is required; Scientific and/or Engineering discipline is preferred.
  • A minimum of 2-4 years of related work experience.
  • 3+ years of related experience in Quality Assurance within Medical Device, Diagnostic, Pharmaceutical or other regulated industry.
  • Ability to work independently and support global, multi-functional teams through collaboration and cross-functional tasks and decisions.
  • Ability to work in fast paced environment with rapidly shifting priorities while maintaining high attention to detail.
  • Project management skills including strong initiative and follow through in executing project responsibilities, overcoming obstacles, and balancing multiple priorities effectively.
  • Strong communication skills, capable to summarize & effectively communicate complex ideas, and skilled at refining technical information to accommodate broader audiences.
  • Knowledge and application of QSR/GMP/GCP/ISO regulations as related to medical device.
  • Working knowledge and practical application of 21 CFR Part 820 & 806, ISO 13485, and ISO 14971.
  • Proficient skills in Microsoft Office software, including PowerPoint and Excel.
  • Proficient in both verbal and written English communication.
  • Up to 20% Travel (national or international).

Nice To Haves

  • Analytical Reasoning
  • Business Alignment
  • Business Behavior
  • Coaching
  • Collaborating
  • Communication
  • Compliance Management
  • Data Compilation
  • Data Quality
  • Data Savvy
  • Document Management
  • Problem Solving
  • Quality Auditing
  • Quality Control (QC)
  • Quality Management Systems (QMS)
  • Quality Services
  • Quality Standards
  • Systems Analysis
  • Training People

Responsibilities

  • Support Abiomed teams, as well as liaison with leadership and supporting functions, to ensure execution of the Field Action processes in compliance with MD and J&J standards.
  • Provide process support by facilitating teams of multi-functional SMEs resulting in successful completion of field actions as applicable while using the applicable technology platform (ETQ).
  • Facilitate teams of multi-functional SMEs in support of developing Field Action strategies, customer communication packages, and/or other elements of Field Action execution.
  • Drive timely actions and updates, including facilitating identification of higher risk issues as early as possible, communicate to management on high-risk safety, quality or compliance issues.
  • Prepare and complete process documentation and records in a timely and compliant manner. This includes supporting the preparation of presentations as needed throughout the processes.
  • Communicate effectively at all levels within Quality as well as business partners within departments such as Medical Safety, R&D/Engineering, Regulatory, Supplier Quality, Manufacturing, and Marketing.
  • Responsible for communicating business related issues or opportunities to next management level.

Benefits

  • Eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • 10 days Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
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