Senior Quality Manager

Austin TX•Manor, TX

About The Position

Join UCT and be part of the fastest-growing sector in the world ! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence.â¯This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo, and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality, and a passion for success, join us today! UCT is looking for a talented Senior Quality Manager to join us in Austin, TX! The Senior Quality Manager leads cross-functional efforts to resolve product quality issues, enhance customer satisfaction, and drive continuous improvement. This role develops and implements quality plans, ensures compliance with ISO 9001 standards, and influences site-wide adherence to QMS and customer scorecard goals. With expertise in preventive quality engineering, structured problem solving, and business process improvement, the manager plays a key role in aligning quality performance with strategic objectives.

Requirements

Audit experience in product, process, and system audits.
Experience managing critical customer communications.
Experience with Lean, 6S, zero defect manufacturing processes, inspection methods, and tools.
Green Belt Certification minimum.
Excellent communication skills.
Bachelor's Degree in Engineering, Quality, or other related field, or equivalent experience.
8 – 10 years’ experience in Engineering, Operations, Quality & Reliability.
Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem-solving.

Nice To Haves

A Mechanical Engineering background is a plus.
ASQC CQA, CQT, or CQE certification preferred.
Management Experience 5+ years directly related supervisory/management experience desired but not required.

Responsibilities

First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management. Escalations to next-level management as applicable based on the severity of the issue.
Develop and maintain quality plans for product quality & scorecard improvement.
Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunities, and business process improvement.
Present performance and action plans to align goals & objectives during regular monthly reviews.
Business process improvement experience required – must demonstrate an ability to define and creatively implement quality business systems within the Operations teams.
Maintain acceptable quality ISO 9001 business processes with company and customer requirements.
Develop, maintain, and support Continuous Improvement efforts.
Interact at all levels with Customers, Suppliers, and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
Influence all site functions to meet/exceed QMS audits, Customer quality scorecards, and effective 8Ds.