Senior Quality Manager - Innovation

OLLY • San Francisco, CA

2h • $144,000 - $176,000 • Hybrid

About The Position

Our Senior Quality Manager - Innovation is a motivated self‑starter who can work independently. This role is responsible for providing quality leadership to the organization and to GMP manufacturing and packaging operations for the development and commercialization of bulk and finished goods products. The role will support innovation and technology transfer projects, which includes developing trial protocols, providing trial and production support, and reviewing GMP documentation (e.g., batch records, deviations, acceptable quality limits (AQLs), and other GMP documentation) to ensure compliance with OLLY requirements as well as federal and international regulations. This role reports to our Senior Supplier Quality Director.

Requirements

• 7+ years of experience in quality assurance and/or quality control within the pharmaceutical, supplement, or food industries, with extensive knowledge of GMP requirements and the ability to advise on technical manufacturing and packaging quality issues.
• Bachelor’s degree in a science‑related discipline (Biology, Nutrition, Food Science, Regulatory Affairs, or a closely related field) or equivalent experience.
• Strong analytical and detail‑oriented mindset with the ability to interpret and analyze complex datasets.
• Excellent written and oral communication skills, with the ability to collaborate effectively across departments and guide suppliers toward higher levels of compliance through continuous improvement.
• Strong organizational skills and the ability to work independently.
• Proficiency in business technology platforms (Word, Excel, PowerPoint, databases) with preferred experience using enterprise systems such as ERP, QMS, and/or PLM.

Nice To Haves

• PCQI and/or HACCP certification preferred.

Responsibilities

• Act as the primary Quality support for OLLY innovation and technology transfer projects.
• Provide onsite Quality support to OLLY’s network of contract manufacturers and packagers for innovation and technology transfer projects.
• Provide tactical guidance to interpret and troubleshoot quality challenges in real time.
• Develop and implement Acceptable Quality Limits (AQLs) for new dosage formats. Review and approve formulations, specifications, and manuals.
• Review trial and production product for conformity against established specifications.
• Review various GMP documents, including but not limited to procedures, specifications, batch records, protocols/reports, investigations, deviations, and/or change controls.
• Manage and improve OLLY standard operating procedures (SOPs) and work instructions.
• Partner with the Unilever Wellbeing Collective (WBC) to develop and adapt standards.
• Support the supplier audit and qualification program.
• Perform other duties as assigned.

Benefits

• An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
• 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance
• 4 weeks PTO + paid holidays + 12 Mental Health Days per year
• 100% Paid parental leave, Fertility + Adoption Benefits
• Annual Bonus
• 401(k) plan with Employer Match
• Hybrid Work + Wellness + Cell Phone Stipends
• Free product
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level