Senior Quality Manager (Cosmetics Regulations)

Burt's Bees • Morrisville, NC

4d • $88,900 - $204,900 • Onsite

About The Position

As a Senior Quality Manager at the Burt's Bees plant, you will provide strategic quality leadership aligned with plant and enterprise business objectives. The successful individual will build and develop high-performing quality teams, ensuring regulatory and corporate compliance, and leading Quality Control, Laboratory, and integrated Quality Management Systems to embed quality ownership into plant operations.

Requirements

• Bachelor's degree in Chemistry, Chemical Engineering, technical discipline or equivalent experience.
• Minimum of 8 years related experience in pharmaceutical, cosmetics, foods or supplements industry (Quality Manager experience).
• Broad working knowledge of quality systems, regulatory requirements, and global regulations (i.e. FDA/GMP, 21CFR Parts 210/211, 21CFR Parts 700/701, ICH guidance, etc). Draft Guidance for Industry: Cosmetic Good Manufacturing Practices, ISO 22716...
• Strong leadership & influence skills – Ability to set direction and drive results.
• Proven people management, coaching, and development skills.
• Critical reasoning skills and demonstrated ability to assess impact of planned and unplanned changes on product quality.
• Strong organizational and interpersonal skills – a proven team player who contributes to a results-focused and motivating team environment.
• Able to work independently in a fast-paced multitasking environment.
• Excellent communication skills (verbal and written).
• Strong Technical Project Leadership and Project Management Skills.
• Flexibility to travel (< 25%)

Nice To Haves

• Experience managing 3rd party and FDA inspections is preferred.
• Some Quality or Microbiology Laboratory experience preferred.

Responsibilities

• Build, lead, and develop a high‑performing QA/QC organization by fostering a strong culture of Quality across the plant, setting clear expectations, coaching talent, and ensuring effective training, qualification, and performance management.
• Own and maintain the site Quality Management System (QMS) to ensure compliance with regulatory, corporate, and customer requirements.
• Provide oversight of QA and QC operations, including laboratory activities, batch disposition, material controls, and documentation control (DCU).
• Govern change control, data integrity, and Good Documentation Practices across all quality records and systems.
• Lead validation and qualification programs (process, cleaning, equipment, utilities, and systems) to maintain a state of control.
• Partner with the Plant Manager to integrate quality into operational strategy, capital planning, optimizing QC, QA and Environmental programs and site roadmaps.
• Ensure quality requirements are embedded in capital projects, new technologies, and facility upgrades.
• Lead audit preparation, execution, response, and closure, ensuring effective CAPA management.
• Communicate audit outcomes, risks, and trends to site and senior leadership.
• Maintain a risk‑based internal audit program to monitor QMS health and compliance.
• Lead continuous improvement initiatives to enhance quality system effectiveness, reduce risk, and improve performance.
• Drive structured problem‑solving across deviations, complaints, OOS/OOT, and Cost of Poor Quality.
• Develop and monitor quality metrics to support decision‑making and accountability.

Benefits

• robust health plans
• a market-leading 401(k) program with a company match
• flexible time off benefits (including half-day summer Fridays depending on location)
• inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees