Senior Quality Assurance Specialist

PNC•Pittsburgh, PA

2d•$55,000 - $132,000

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Specialist within PNC's C&IB Technology – Treasury Management Solutions organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham AL. This position is primarily based in a location within PNC’s footprint. As a As a Quality Assurance Specialist within PNC's C&IB Technology – Treasury Management Solutions your responsibilities will include, but are not limited to: • Create and conduct API requests, collections, and environments in Postman for validation and assertions. • Collaborate with developers, QEs, and POs to understand requirements and define test scenarios. • Create and maintain test strategies, test cases, and test result documentation. • Track and report quality metrics including defect density, test coverage, and execution status using JIRA, X-Ray, and Confluence. • Participate in Agile ceremonies including sprint planning, code reviews, and retrospectives. Leads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards. Leads the effort to work with software developers to resolves issues of incompliance through system modification, reconfiguration or workarounds. Establishes objectives for testing cycles. Develops test scenarios for unit, process, function, integration and acceptance testing . Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components. Leads audits and reviews . Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products. Monitors effectiveness of the assurance process and tools . Oversees the tracking of quality assurance metrics such as defect density and open defect counts. Oversees team members responsible for testing and inspection of products to determine compliance with specifications . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Manual and automated testing environments
Selenium, Junit, Karate, Cucumber, and TestNG
Java, Python, and JavaScript
IntelliJ IDE
GIT, Bitbucket
MongoDB, SQL, and MySQL
JIRA
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Analytical Thinking
Controls Testing
Corporate Governance
Domain Knowledge
Mainframe Testing
Quality Assurance (QA)
Quality Support
Software Testing
Test Case Development
Usability Testing

Responsibilities

Create and conduct API requests, collections, and environments in Postman for validation and assertions.
Collaborate with developers, QEs, and POs to understand requirements and define test scenarios.
Create and maintain test strategies, test cases, and test result documentation.
Track and report quality metrics including defect density, test coverage, and execution status using JIRA, X-Ray, and Confluence.
Participate in Agile ceremonies including sprint planning, code reviews, and retrospectives.
Leads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards.
Leads the effort to work with software developers to resolves issues of incompliance through system modification, reconfiguration or workarounds.
Establishes objectives for testing cycles.
Develops test scenarios for unit, process, function, integration and acceptance testing .
Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components.
Leads audits and reviews .
Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products.
Monitors effectiveness of the assurance process and tools .
Oversees the tracking of quality assurance metrics such as defect density and open defect counts.
Oversees team members responsible for testing and inspection of products to determine compliance with specifications

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

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