Senior Quality Assurance Specialist
About The Position
C² Technologies seeks a Senior Quality Assurance Specialist to ensure the overall quality of produced materials and manage records of completed courses and course changes. This senior role will also ensure that products meet usability standards and function properly on delivery platforms, while complying with government policies including those for handling Personally Identifiable Information (PII). This is an onsite or hybrid position. The Senior Quality Assurance Specialist will focus on testing and validating the functionality of training products. The position will also supervise Quality Assurance Specialists and ensure that the processes meet all quality standards and compliance regulations.
Requirements
- Bachelor’s degree in Journalism, English, Communications, or related field.
- 5 years of related experience.
- Demonstrated experience in quality assurance and usability testing for training products.
- Ability to work with production teams to ensure high-quality outcomes.
Nice To Haves
- Familiarity with SCORM, LMS, and accessibility guidelines.
- Experience with change and version control systems.
- Experience in managing a team of quality assurance professionals.
Responsibilities
- Review work products of Quality Assurance Specialists, provide coaching, and escalate concerns.
- Test products for functionality and usability across various platforms.
- Ensure that all products meet applicable accessibility and PII handling standards.
- Maintain records and document product versions and changes.
- Work with technical staff to resolve any issues related to product functionality.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
