Senior Quality Assurance Consultant

Salesforce

400d • $105,600 - $145,200

About The Position

The Sr. Quality Assurance Functional Consultant at Salesforce plays a crucial role within the Quality Assurance team, focusing on ensuring high-quality customer implementations. This position involves collaborating with various project teams, creating test artifacts, and leading testing activities to meet business requirements. The consultant will work under minimal supervision, utilizing their experience to maintain quality standards and communicate effectively with both internal and customer teams.

Requirements

• Minimum of 5 years of experience in a test consultant capacity.
• Minimum of 3 years hands-on experience with Salesforce platform.
• Strong understanding of SQA methodologies.
• Understanding of Agile/Scrum methodology and working experience in an Agile environment is a must.
• 2+ years experience with API testing.
• Hands-on experience with API tools like Postman, SoapUI.
• Excellent communication and leadership skills are required.
• Great attention to detail and ability to identify, isolate, and document defects.
• Experience in large-scale software deployments.
• Salesforce certification is a big plus.
• Ability to adapt to short sprint cycles (2 weeks).
• Experience in the full software lifecycles from design to deployment.
• Excellent communication skills required and able to work independently.
• Ability to motivate people, instill accountability and achieve results.
• Self-starter and proactive is a must.

Nice To Haves

• BA/BS degree or foreign equivalent.
• 3-5 years of relevant experience.
• Salesforce certifications are a plus.

Responsibilities

• Create Test artifacts including Test Plan, Test Execution Status Reports, and Defect Reports.
• Work closely with internal and customer teams to understand business requirements and coordinate testing activities.
• Lead test team in translating business requirements to test cases and test scripts.
• Manage a QA Analyst through all Phases of Testing - (Functional, System, Integration, and User Acceptance) on a project.
• Lead internal defect triage calls and assist customers with SIT/UAT planning as needed.
• Assist with UAT defect triage calls and act as a liaison to customer Quality Assurance Lead.
• Maintain and communicate QA metrics to internal and customer partners via status/metrics reports.
• Document and communicate QA-related risks to Project Management.
• Interact, communicate and follow through with development & customer teams throughout the testing phase.
• Adapt to customer processes and integrate them into day-to-day work without compromising standard processes and quality.
• Create and execute manual test scripts based on customer requirements.
• Identify gaps in user experience and usability of implementation.
• Perform and report on regression testing at regular intervals throughout a project.
• Keep test scripts current and up-to-date based on changes to requirements.

Benefits

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
• World-class enablement and on-demand training with Trailhead.com.
• Exposure to executive thought leaders and regular 1:1 coaching with leadership.
• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree