Senior Quality Analyst, World of Warcraft | Irvine, CA

Blizzard Entertainment • Irvine, CA

2d • $19 - $36 • Hybrid

About The Position

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. JOB SUMMARY The Senior Quality Analyst is a highly skilled software development professional who operates with minimal daily direction. They are proficient in advanced testing methodologies, often take on a team leadership role on projects, and serve as a knowledgeable resource. The Senior Quality Analyst is responsible for analyzing the quality of the development process and driving a culture of continuous improvement within the team. With a comprehensive understanding of various test methodologies, they are adept at creatively resolving a wide range of issues. This role actively participates in product development meetings and collaborates with stakeholders to achieve product quality objectives by strategically selecting test methods. Additionally, the Senior Quality Analyst plays a crucial role in training and mentoring Associate and Mid-level Quality Analysts, contributing significantly to the overall growth and success of the QA team. This responsibility includes developing training materials and leading workshops to facilitate learning and development. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Requirements

• Minimum 3 years of experience in a similar role.
• Experience with game engines, Jira, content and asset editors, and shared technologies.
• Experience in writing, executing, and monitoring test suites using a variety of technologies.
• Experience working with a global test team structure preferred.
• Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.
• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.
• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.
• Be an expert in one or more software testing methodologies.
• Practical knowledge of relational databases such as Oracle, MySQL, & SQL Server.
• Proven ability to analyze, interpret, and act on data sets and complex workflows.

Nice To Haves

• White box testing experience.
• ISTQB Certified Tester Foundation Level (CTFL) or equivalent.
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
• High level of gaming knowledge and/or skill.
• Passion for Blizzard’s line of products and services.

Responsibilities

• Utilize advanced testing methods, including manual and automated Grey-box approaches, to deliver test design, execution, maintenance, and closure results.
• Document and maintain detailed records of test cases, results, and issues discovered during testing.
• Analyze and monitor software development processes throughout the software development life cycle (SDLC) to ensure quality, meet requirements, and manage risks.
• Responsible for planning, developing, reviewing and distributing test execution requests to global QA partners.
• Design and implement custom test scenarios using established development toolsets.
• Develop test plans with a strategic selection of methodologies, including data validation, regression testing, integration testing, and performance/load testing.
• Collaborate closely with cross-functional teams, including developers, to understand and formulate effective testing requirements.
• Adhere to department Service Level Agreements (SLAs) within project management (e.g., JIRA) and test-related tools (e.g., TestRail). Ensure deployment stability across all environments.
• Perform technical testing, which includes performance-related testing, game engine testing, in-game rendering (IGR) testing, special assignments, and testing new technologies.
• Develop innovative exploratory testing methods that challenge the intended design of products.
• Support the development of knowledge and skills in others through training, mentoring, and constructive feedback.
• Advocate for the user experience through the delivery of qualitative reporting.
• Performs other duties as assigned.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees