Senior QA Automation Engineer CRM Platforms (MS Dynamics 365 & Salesforce)

Cognizant•Bridgewater, NJ

5d•Hybrid

About The Position

As an Automation Test Lead – CRM Platforms (MS Dynamics / Salesforce), you will make an impact by driving high-quality testing strategies and automation solutions for enterprise applications. You will be a valued member of our Technology & Engineering team and collaborate closely with project managers, developers, and client stakeholders to ensure seamless delivery of business-critical solutions. In this role, you will: · Lead testing efforts for Microsoft Dynamics 365 Service and Sales Cloud, including Power Apps. · Design and implement robust automation testing frameworks using tools like Selenium and Python. · Develop and execute test strategies, plans, and scripts aligned with SDLC and Agile methodologies. · Manage defect tracking and reporting using tools such as ALM, XRAY, and JIRA. · Act as the onsite point of contact for client management, ensuring smooth offshore/onsite coordination. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Raritan, NJ or Bridgewater, NJ, USA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. What you need to have to be considered · 10+ years of experience in Testing, including Microsoft Dynamics 365 and Automation. · Proven expertise in Automation Testing with hands-on experience in Selenium and Python. · Strong knowledge of SDLC, testing methodologies, and Agile practices. · Experience with Jenkins, Bitbucket, and SQL. · Excellent communication and analytical skills; ability to work independently. These will help you stand out · Knowledge of Salesforce Sales/Marketing Cloud. · Experience with Robot Framework. · Familiarity with GxP processes and Life Science Validation Testing. · Background in project estimation, planning, and documentation. · Prior experience in client-facing roles and program management. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation Applications will be accepted until January 16th, 2026. The annual salary for this position is between $81,513 to $130,000, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Requirements

10+ years of experience in Testing, including Microsoft Dynamics 365 and Automation.
Proven expertise in Automation Testing with hands-on experience in Selenium and Python.
Strong knowledge of SDLC, testing methodologies, and Agile practices.
Experience with Jenkins, Bitbucket, and SQL.
Excellent communication and analytical skills; ability to work independently.

Nice To Haves

Knowledge of Salesforce Sales/Marketing Cloud.
Experience with Robot Framework.
Familiarity with GxP processes and Life Science Validation Testing.
Background in project estimation, planning, and documentation.
Prior experience in client-facing roles and program management.

Responsibilities

Lead testing efforts for Microsoft Dynamics 365 Service and Sales Cloud, including Power Apps.
Design and implement robust automation testing frameworks using tools like Selenium and Python.
Develop and execute test strategies, plans, and scripts aligned with SDLC and Agile methodologies.
Manage defect tracking and reporting using tools such as ALM, XRAY, and JIRA.
Act as the onsite point of contact for client management, ensuring smooth offshore/onsite coordination.