Senior ProServe Sales Manager, NatSec ProServe

Amazon.com, Inc.•Herndon, VA

48d

About The Position

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Sales Manager ProServe (SMP) to lead a team of ProServe Account Executives and Cloud Architects. You'll drive transformative IT projects for clients, focusing on IT Strategy, distributed architecture, and hybrid cloud operations. The SMP is a trusted advisor who collaborates with ProServe sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes. SMPs support customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. SMPs are primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals. Your experience gained within the technology sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem-solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Requirements

Experience with cloud computing technologies
Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
7+ years in technology sales, with 3+ years in management
Experience in leading business development activities and managing sales cycles
Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes
Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance)
Demonstrated experience leading cross-functional teams and complex workstreams supporting multiple DOD/IC programs
Excellent communication, presentation, and negotiation skills
Ability to build and maintain C-level client relationships
Experience in AWS, Azure or Google Cloud technology

Responsibilities

Leading and developing a high-performing team of Account Executives and Cloud Architects
Developing and supporting execution of sales strategies to meet team targets and drive revenue growth
Managing customer relationships, ensuring high satisfaction and identifying new opportunities
Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

Benefits

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

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