Senior Property Sales Executive

Home GroupLondon, CA
16h$43,500Hybrid

About The Position

In our exciting new role of Senior Property Sales Executive, you’ll lead from the front, guiding customers and our colleagues as the go-to expert in everything from shared ownership to staircasing, tenant sales and retirement sales. You’ll be our expert, coach, and fixer, helping us hit our targets while delivering an experience customers say is “outstanding.” If you want to guide a brilliant team, improve how we work, and be a key part of something that changes customers lives, we’d love you to join us!

Requirements

  • Experience in affordable home ownership sales, with knowledge in Right to Buy, Right to Acquire, and resales. Skilled in case management from enquiry through to completion, ensuring compliance and positive outcomes.
  • Proven experience in delivering end-to-end sales campaigns and improving customer satisfaction through proactive engagement.
  • Good working knowledge of compliance standards, relevant regulations and affordable housing rules.
  • Excellent reporting and data management skills, with expertise in maintaining accurate sales records and using Customer Relationship Management tools like Salesforce. Able to interpret sales data to generate insights that drive performance improvements.
  • A talent for motivating others and contributing to overall success as a highly effective team member and coach.
  • Prospecting and lead generation, nurturing experience in sales activity planning and organisation skills.
  • Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.

Responsibilities

  • Provides direction to a small team of Sales Executives and Assistants, on complex cases and helping the team to build their confidence and knowledge through coaching.
  • Managing and driving the end-to-end sales process, making sure every transaction is smooth, compliant, and leaves customers feeling supported as they take the big step towards owning their home.
  • Writing and reviewing guidance, promotional materials, digital content and campaigns to make sure they’re accurate, engaging, customer-friendly, and land on time.
  • Keeping trackers, forecasts and performance data updated so we stay on track, spot risks early and ensure sales transactions run smoothly.
  • Championing smarter ways of working, helping us use digital tools like Salesforce and Marketing Cloud to save time and deliver great service.
  • Representing our statutory sales team at events and meetings, bringing our work to life and showing how we help customers and communities thrive.

Benefits

  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39 days leave, able to buy 5 days leave and time off for volunteering!
  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Generous pension scheme with life insurance of 3x salary
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
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