Senior Property Manager

MCB Real Estate•Baltimore, MD

2d•Onsite

About The Position

The Senior Property Manager is a leadership role responsible for independently overseeing the financial performance, operational excellence, and physical condition of a commercial real estate portfolio, which may include office, retail, flex, and industrial assets. This role requires strategic thinking, sound judgment, and a high degree of autonomy. The Senior Property Manager is accountable for maximizing asset value, strengthening tenant relationships, and ensuring consistent execution across all aspects of property operations. The role may also include managing a team of Assistant Property Managers and Property Coordinators, providing leadership, guidance, and performance oversight to support day-to-day operations and professional development.

Requirements

Bachelor's degree preferred, or equivalent experience.
Minimum of ten years in commercial property management with a track record of success.
Experience with real estate software such as MRI, Yardi, Nexus, or Avid; proficiency in Microsoft Office suite.
Understanding of construction processes, lease administration, and budgeting.
Excellent written, verbal, and interpersonal skills with a client-focused mindset and the ability to problem-solve.
Valid driver’s license and ability to travel between properties as needed.

Nice To Haves

CPM, CFM, or RPA designation are a plus.

Responsibilities

Develop and manage annual operating and capital budgets; ensure alignment with ownership goals.
Analyze financial performance, track variances, and implement corrective actions to meet revenue and expense targets.
Review and approve payables in accordance with budget parameters.
Lead rent collection efforts in collaboration with lease administration team, resolve delinquencies, and manage default procedures when necessary.
Evaluate and appeal real estate tax assessments in collaboration with ownership and accounting teams.
Act as the senior liaison with tenants, maintaining high standards for communication, responsiveness, and service delivery.
Support leasing strategies through collaboration with internal and third-party leasing teams.
Oversee lease compliance, including insurance tracking, billing accuracy, and critical dates.
Coordinate tenant move-ins, move-outs, and build-outs, ensuring adherence to lease terms, design standards, and applicable regulations.
Collaborate with Assistant Property Manager and/or Tenant Coordinator when required.
Ensure properties are well-maintained, safe, and visually appealing to the highest operational standards representative of the company’s mission and brand.
Manage vendor contracts, oversee service providers, and ensure compliance with agreements, including insurance requirements.
Maintain building records, site plans, lease documents, and operational guidelines.
Direct routine and preventative maintenance, inspections, and emergency procedures.
Monitor and optimize utility consumption, sustainability initiatives, and compliance with regulatory requirements while ensuring adherence to applicable ESG initiatives.
Identify capital improvement needs and manage projects within budget and timeline constraints, and subsequently maintain and update accurate property documentation accordingly.
Develop and implement risk management strategies, including security, fire safety, and emergency preparedness and response.
Ensure compliance with state, federal, and local safety regulations.
Serve as the primary point of contact for ownership, tenants, vendors, and internal stakeholders.
Supervise and mentor Assistant Property Manager(s) and/or Property Administrator(s), where applicable.
Provide guidance, delegate tasks appropriately, and ensure high performance and professional development.
Provide regular reports on property performance, tenant relations, and operational updates.
Mentor and supervise junior team members where applicable, fostering professional growth and performance accountability.
Partner with asset management, leasing, construction, and legal teams to align operational execution with broader asset strategy.
Prepare and present property performance updates and strategic recommendations to leadership and ownership.