Senior Property/Casualty Claims Representative

CIRSA•Denver, CO

7d•Hybrid

About The Position

Colorado Intergovernmental Risk Sharing Agency (CIRSA), based in Denver, Colorado, has an opening for a Senior Property Casualty Claims Representative. CIRSA is an insurance pool that specializes in providing property/liability and workers’ compensation coverages and services for municipalities and affiliated public entities across the state of Colorado. CIRSA is a forward-thinking employer that values a strong work/life balance. To this end, this is a flex position that allows work from home with occasional office presence. Under the supervision of the Claims Manager, this senior claims adjuster position is responsible for investigating and resolving property/liability claims and/or pursuing recovery through subrogation or restitution. Duties include essential claims adjusting activities, including but not limited to investigating and researching claims to determine liability and damages; verifying and interpreting coverage; issuing coverage denials, reservation of rights letters, and similar correspondence; recording data and documenting claim information in files; responding to inquiries; managing litigation and defense strategies; overseeing the work of defense counsel; attending conferences, meetings and trials; participating in mandatory and voluntary mediations; negotiating settlements; reviewing correspondence and diary; preparing reports; processing bills and payment requests, and presenting information to members or organizations. Duties may also include identifying and reporting high loss frequency, severity losses, and trends to Risk Control; working with Risk Control to identify solutions to loss frequency and severity; working with members to identify and contain losses in the field, advising members on emerging problems; identifying fraud and working to contain fraudulent claims; providing customized customer service for high demand members, and training members on Colorado Governmental Immunity Act (CGIA) and other claims principles affecting CIRSA public entity members. This position requires 5+ years of progressively responsible property/liability claims handling experience. A bachelor’s degree and completion of claims related course designations, such as CPCU, AIC, AEI is preferred. Experience in handling litigated general liability claims along with some property claim handling experience is desired for this position. Knowledge of the CGIA and experience handling federal civil rights claims would be helpful but not required. Why you want to work here: At CIRSA, we recognize that our outstanding staff is the backbone of our organization. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families. Current benefits include: Flexible work arrangements including work from home with occasional office presence 401(a) match of 10 percent 5 days of PTO & 13 paid holidays per year Medical, Dental, and Vision Insurance – high-deductible health plans for individuals and families/domestic partnerships Fully funded Health Savings Account Voluntary 457 (b) Deferred Compensation Plan Cafeteria Plan for dental, vision, and dependent care Short- and Long-Term Disability Life Insurance and AD&D Tuition Reimbursement Wellness Program including an onsite fitness center Employee Assistance Program Bereavement Leave The salary range for the position is $84,059 to $126,089. The hiring range, depending on qualifications, is $84,059 to $105,074. You’ll thrive in this position if you: Enjoy working with people, have a positive attitude, and can actively engage with CIRSA members, property/liability claimants, staff, and vendors to develop relationships and build rapport. Are passionate about improving the CIRSA experience and demonstrate dedicated customer service techniques and principles. Are organized, results-driven, and detail-oriented and can put those skills into resolving our members property/liability claims. Have excellent verbal and written communication skills and can effectively convey information. Enjoy providing exceptional customer service. Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. What You Bring to CIRSA: Education: Bachelor’s Degree preferred. Work Experience: At least 5 years of professional-level experience, or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. Knowledge of property and liability claims handling investigatory and file documentation practices, litigation management, outstanding customer service, and a desire to learn how to handle both State and Federal claims which can be unique to Colorado municipalities. Valid Driver’s License preferred. About the Organization: CIRSA is an insurance pool that specializes in providing property/liability and workers’ compensation coverages and services for municipalities and affiliated public entities across the state of Colorado. For more information on CIRSA, please visit www.cirsa.org. No phone calls, please. CIRSA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, age, sex, disability, genetic information, sexual orientation, gender identity, gender expression, military status or any other status protected by law. To apply, please email your resume to [email protected]. Applicants selected for further consideration will be required to submit a completed CIRSA job application. This posting is open for three weeks from the date of posting. Posting Date: February 23, 2026.

Requirements

5+ years of progressively responsible property/liability claims handling experience
Knowledge of property and liability claims handling investigatory and file documentation practices, litigation management, outstanding customer service, and a desire to learn how to handle both State and Federal claims which can be unique to Colorado municipalities.
Valid Driver’s License preferred
Enjoy working with people, have a positive attitude, and can actively engage with CIRSA members, property/liability claimants, staff, and vendors to develop relationships and build rapport.
Are passionate about improving the CIRSA experience and demonstrate dedicated customer service techniques and principles.
Are organized, results-driven, and detail-oriented and can put those skills into resolving our members property/liability claims.
Have excellent verbal and written communication skills and can effectively convey information.
Enjoy providing exceptional customer service.
Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.

Nice To Haves

A bachelor’s degree and completion of claims related course designations, such as CPCU, AIC, AEI
Experience in handling litigated general liability claims along with some property claim handling experience
Knowledge of the CGIA and experience handling federal civil rights claims

Responsibilities

investigating and researching claims to determine liability and damages
verifying and interpreting coverage
issuing coverage denials, reservation of rights letters, and similar correspondence
recording data and documenting claim information in files
responding to inquiries
managing litigation and defense strategies
overseeing the work of defense counsel
attending conferences, meetings and trials
participating in mandatory and voluntary mediations
negotiating settlements
reviewing correspondence and diary
preparing reports
processing bills and payment requests
presenting information to members or organizations
identifying and reporting high loss frequency, severity losses, and trends to Risk Control
working with Risk Control to identify solutions to loss frequency and severity
working with members to identify and contain losses in the field
advising members on emerging problems
identifying fraud and working to contain fraudulent claims
providing customized customer service for high demand members
training members on Colorado Governmental Immunity Act (CGIA) and other claims principles affecting CIRSA public entity members

Benefits

Flexible work arrangements including work from home with occasional office presence
401(a) match of 10 percent
5 days of PTO & 13 paid holidays per year
Medical, Dental, and Vision Insurance – high-deductible health plans for individuals and families/domestic partnerships
Fully funded Health Savings Account
Voluntary 457 (b) Deferred Compensation Plan
Cafeteria Plan for dental, vision, and dependent care
Short- and Long-Term Disability
Life Insurance and AD&D
Tuition Reimbursement
Wellness Program including an onsite fitness center
Employee Assistance Program
Bereavement Leave