Senior Project Support Specialist - NASA Goddard

ASRC Federal•Greenbelt, MD

7h•Onsite

About The Position

ASRC Federal Systems Solutions is seeking a Senior Project Support Specialist to provide onsite full time support a NASA contract in Greenbelt, MD. Responsibilities: Provides leadership, guidance, training, and mentoring to other project support personnel within the Engineering Technology Division Offices. Ensures that project support personnel receive policies and procedures pertinent to their duties, disseminating information throughout the Division verbally, in writing, or electronically. This includes, but is not limited to training in the areas of correspondence, telephone procedures, publications, directives, reports, etc. Generate weekly reports by collecting input from the divisions. General business/project support, including answering telephones, document preparation and review, filing, scheduling meetings and calendar maintenance, managing phone and email distributions, and office supply maintenance. Assist in tracking, coordinating, and preparing/submitting responses to action items in the Action Item System. Correspondence routing of documents and ensuring the documents meet strict guidelines and deadline. Onboarding of new hires and/or visitors will also be badged, managed and tracked in coordination with IDMAX and NAMS. Conference scheduling and coordination, resolution for calendar conflicts, WebEx/Lync and room set up for various meetings. This includes in person and hybrid. Supporting key meetings (e.g., establishing call-in line, taking notes, creating sign-in list).Orders office and IT supplies in anticipation of business needs using AMMS, ACES and SAP. Obtain SEWP quotes and work with purchasing groups when necessary. Schedule office moves (phones, computers, office locations, floor plans, moving supplies and service requests). Records Management (maintain records for required documentation) and Property Custodian (assist in inventory/tracking of branch property). Other appropriate duties as assigned.

Requirements

Proficient with Microsoft Office suite (Word, PowerPoint, Outlook and Excel).
Team player with a positive/ can-do attitude.
Ability to multi-task and prioritize work.
Exceptional customer service skills, over the phone and in person, with our customers and internal departments.
Proactive, organized, detail-oriented to respond to customer requests and deadlines.
Excellent oral, written and interpersonal communication skills- ability to interact with all levels of professionals.
Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC.
Extensive background investigation will be performed as a requirement of the job.
Bachelor’s degree with 8 years of relevant work experience or 11 years of experience in lieu of degree.

Nice To Haves

Knowledge of GSFC administrative systems, such as eMod, IDMAX, and CGE/Concur is highly desirable.

Responsibilities

Provides leadership, guidance, training, and mentoring to other project support personnel within the Engineering Technology Division Offices.
Ensures that project support personnel receive policies and procedures pertinent to their duties, disseminating information throughout the Division verbally, in writing, or electronically.
Generate weekly reports by collecting input from the divisions.
General business/project support, including answering telephones, document preparation and review, filing, scheduling meetings and calendar maintenance, managing phone and email distributions, and office supply maintenance.
Assist in tracking, coordinating, and preparing/submitting responses to action items in the Action Item System.
Correspondence routing of documents and ensuring the documents meet strict guidelines and deadline.
Onboarding of new hires and/or visitors will also be badged, managed and tracked in coordination with IDMAX and NAMS.
Conference scheduling and coordination, resolution for calendar conflicts, WebEx/Lync and room set up for various meetings. This includes in person and hybrid.
Supporting key meetings (e.g., establishing call-in line, taking notes, creating sign-in list).
Orders office and IT supplies in anticipation of business needs using AMMS, ACES and SAP.
Obtain SEWP quotes and work with purchasing groups when necessary.
Schedule office moves (phones, computers, office locations, floor plans, moving supplies and service requests).
Records Management (maintain records for required documentation) and Property Custodian (assist in inventory/tracking of branch property).
Other appropriate duties as assigned.