Senior Project Manager

Caliber Collision•Lewisville, TX

11d

About The Position

The Senior Project Manager manages, plans, coordinates, and leads all aspects of enterprise-wide projects and test & learn opportunities. The Senior Project Manager may coach and/or mentor more junior Project Managers. Develop detailed project plans that consist of desired outcomes, scope, timeline, milestones, tasks, communication strategies, and deliverable schedules. Drive large and complex enterprise-wide projects. Coach and mentor less experienced project managers; Review project plans of less experienced project managers to ensure completeness and accuracy. Align team on hypotheses, key qualitative and quantitative metrics, and ROI model parameters. Proactively identify and document risks and corresponding mitigation plans. Act as SME for any questions or opportunities during project development, pilot, or implementation. Take on role of project leader, driving progress, elevating roadblocks, resolving opportunities, and facilitating cross-functional collaboration. Measure project or pilot performance against agreed-upon metrics. For pilot opportunities, align team on findings, final recommendation, and next steps. A Senior Project Manager requires advanced knowledge of project management tools and behaviors obtained thorough education and/or work experience and may require some vocationally specific education and/or training Work requires judgement and effective decision making on complex, enterprise-wide projects of large scope and impact Complex work is performed autonomouisly with little supervision or guidance. May also coach and review the work of lower level professionals Communicates very complex information, requiring technical explaination to executive stakeholders. Effectively address questions and concerns. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [email protected].

Requirements

Advanced knowledge of project management tools and behaviors obtained thorough education and/or work experience and may require some vocationally specific education and/or training
Work requires judgement and effective decision making on complex, enterprise-wide projects of large scope and impact

Responsibilities

Manage, plan, coordinate, and lead all aspects of enterprise-wide projects and test & learn opportunities.
Coach and/or mentor more junior Project Managers.
Develop detailed project plans that consist of desired outcomes, scope, timeline, milestones, tasks, communication strategies, and deliverable schedules.
Drive large and complex enterprise-wide projects.
Coach and mentor less experienced project managers
Review project plans of less experienced project managers to ensure completeness and accuracy.
Align team on hypotheses, key qualitative and quantitative metrics, and ROI model parameters.
Proactively identify and document risks and corresponding mitigation plans.
Act as SME for any questions or opportunities during project development, pilot, or implementation.
Take on role of project leader, driving progress, elevating roadblocks, resolving opportunities, and facilitating cross-functional collaboration.
Measure project or pilot performance against agreed-upon metrics.
For pilot opportunities, align team on findings, final recommendation, and next steps.
Communicate very complex information, requiring technical explaination to executive stakeholders.
Effectively address questions and concerns.