Senior Project Manager

Launchpad Technologies

21d•Remote

About The Position

We are building a specialized Professional Services delivery team to support the implementation of a global, cloud-based Spend Management and AP Automation SaaS platform. We are looking for an experienced Project Manager to lead and coordinate a team of Functional Consultants, ensuring high-quality, on-time, and predictable delivery of customer implementations across multiple international projects. This role is critical to bringing structure, visibility, and governance to complex, customer-facing SaaS implementations involving financial workflows, multiple stakeholders, and tight timelines.

Requirements

6+ years of experience as a Project Manager in SaaS, Professional Services, or technology consulting environments.
Proven experience managing customer-facing implementations with multiple stakeholders.
Strong understanding of financial processes, ERP-adjacent systems, or business workflow platforms.
Experience leading or coordinating functional or consulting teams of 6+ people.
Solid command of project management fundamentals (scope, timeline, risk, dependency management).
Excellent communication skills in English (mandatory).
Ability to work autonomously in a fully remote, distributed environment.

Nice To Haves

Experience in Spend Management, Source-to-Pay, Purchase-to-Pay, or AP Automation projects.
Familiarity with ERPs such as NetSuite, SAP, Dynamics (AX/F&O/BC), Infor M3, etc.
Experience in Professional Services / System Integrator environments.
PMP, PMI-ACP, PRINCE2, or similar certification.
Exposure to Agile / hybrid delivery models in SaaS implementations.

Responsibilities

Own end-to-end delivery governance for multiple customer implementations of the spend-management platform.
Lead and coordinate a team of Functional Consultants, ensuring clear priorities, workload balance, and delivery quality.
Act as the primary point of accountability for project timelines, scope, risks, and dependencies.
Define and maintain project plans, milestones, RAID logs, and status reporting.
Facilitate customer-facing ceremonies (kickoffs, status calls, steering meetings).
Manage expectations and communication with international customers and internal stakeholders.
Identify delivery risks early and proactively drive mitigation plans.
Ensure adherence to Professional Services best practices, implementation methodology, and documentation standards.
Support go-live readiness, change management, and handoff to support teams.
Continuously improve delivery processes, templates, and operational metrics.