Senior Project Manager

Backbase • Atlanta, GA

63d

About The Position

As a Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions. Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients. Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders. You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

Requirements

• 5-8 years of experience
• Can demonstrate experience in the financial sector
• Can demonstrate experience in startup/scaleup environment
• Managed a program
• Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools and leads tutorials on best practices for using software tools
• Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively- strongly promotes agile philosophy and ways of working.
• Able to create tools and processes around internal and external reporting
• Able to support strategy discussions based on reported data
• Able to address issues based on data
• Ensures effectiveness of the project (productivity/billability for the company)
• Able to spot business development opportunities and involve relevant people
• Able to design and facilitate client workshops
• Able to spot potential issues and minimize the impact through effective management
• Able to handle a large transformation program within one customer
• Able to work with senior stakeholders to define long-term program strategy
• Effectively manages project team and resolves issues
• Takes initiative to identify potential resources before liaising with the resourcing team
• Trains team members in scrum methodology
• Manages multiple teams in a large program or multiple projects
• Is comfortable with ambiguity and a rapidly changing environment
• Able to influence and drive change
• Can identify potential changes as risks before they occur
• Able to mitigate the impact of changes and replan accordingly
• Able to improve the change process
• Manages risks and issues on the project level and program level

Nice To Haves

• Agile coach experience is beneficial

Responsibilities

• Manage projects all around the world and be a bridge between Backbase internal teams and our clients.
• Providing effective coordination and communication among all the project stakeholders.
• Support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees