Senior Project Manager

RAIC Labs•Delafield, WI

35d

About The Position

We are seeking a Senior Project Manager who can lead and drive complex cross-functional initiatives across Operations, Marketing, Customer Success/Delivery, and other strategic business areas. This role is critical to helping us scale with discipline, bring structure to ambiguity, operationalize growth initiatives, and ensure successful execution of company priorities. You will partner directly with functional leaders, influence decision making, and own full lifecycle project delivery from scoping and planning through execution, reporting, and measurement. This role is ideal for someone who thrives in fast-paced environments, balances strategic thinking with operational rigor, and can get things done with limited direction or precedent.

Requirements

8+ years of experience in project or program management, preferably in a technology, AI, or software organization
Experience managing multi-stakeholder projects simultaneously in an ambiguous and fast-paced working environment
Demonstrated ability to manage multiple complex projects with cross-functional teams
Strong organizational, communication, and stakeholder management skills
Experience with tools like Notion, HubSpot, and task management systems
Ability to translate technical and operational deliverables into clear plans, reports, and outcomes
Permanent eligibility to work in the United States without sponsorship
Bachelor's degree in Business, Engineering, or a related field

Nice To Haves

Locality to Delafield, WI, Colorado Springs, CO or Washington, DC
Prior experience in roles interfacing with Operations, Marketing, or Customer Success organizations
Experience with government contracting or program management, including DoD, SBIR/STTR, or federal delivery environments
Active security clearance (secret or above)
PMP, PMI-ACP, or other project management certification
Experience supporting cross-functional operational projects
Basic understanding of compliance frameworks such as NIST SP 800-171, CMMC, or ITAR/EAR

Responsibilities

Manage project plans and milestones for internal and external programs, ensuring deliverables are completed on time, on budget, and in scope
Partner with Customer Success/Delivery teams on client-facing execution initiatives, delivery readiness, and internal enablement
Facilitate cross-functional coordination among technical, operational, and customer-facing teams to maintain alignment and transparency
Run cross-functional project standups, workstreams, risk identification/mitigation, decision tracking, retrospectives, documentation, and progress reporting
Track and communicate progress against key project metrics, dependencies, and risks
Improve operational efficiency through identifying process gaps, building workflows, and implementing automation or systematic improvements
Support customer program delivery, including documentation, reporting, and coordination with government or enterprise partners
Work with internal and external resources to execute marketing content and collateral
Maintain operational documentation, including risk tracking, status reports, and post-project reviews
Drive accountability through regular standups, milestone reviews, and project retrospectives