Senior Project Manager

Arkatechture • Portland, ME

16h • $90,000 - $110,000 • Remote

About The Position

Arkatechture is seeking a Senior Project Manager to join our Delivery & Programs team. In this client-facing role, you will lead Arkalytics implementations from kickoff through go-live, partnering closely with analysts, engineers, system administrators, and cross-functional stakeholders. You will serve as both a trusted advisor to clients and a delivery leader internally, ensuring projects are completed on time, within scope, and with high customer satisfaction.

Requirements

• Bachelor’s degree or equivalent experience
• 6+ years of project management experience, with at least 2 years in client-facing roles
• Experience working on data-related projects (data warehousing, BI, analytics, ETL/ingestion workflows) and working with technical resources
• Technical literacy with tools such as Snowflake, Tableau, and data pipelines
• Hands-on experience with Smartsheet and Jira (or equivalent)
• Strong facilitation, communication, and stakeholder management skills
• Proven ability to manage multiple concurrent projects in a fast-paced environment
• Experience coordinating cross-functional teams across multiple geographies and time zones

Nice To Haves

• PMP certification strongly preferred

Responsibilities

• Own end-to-end delivery of Arkalytics implementations, including project setup, data discovery, productionalization, mapping, testing, and go-live.
• Partner directly with clients to guide them through implementation best practices, set clear expectations, and manage risks.
• Collaborate with technical teams (analysts, engineers, system admins) to define requirements, track progress, and resolve blockers.
• Facilitate client-facing meetings: project kickoffs, status updates, UAT sessions, training and issue resolution.
• Manage detailed project plans, timelines, and reporting in Smartsheet and Jira, ensuring accuracy of scope, effort, and completion tracking.
• Drive adoption of consistent implementation processes, templates, and tools to improve quality and efficiency.
• Communicate effectively with cross-functional stakeholders to ensure smooth handoffs and alignment across the customer journey.
• Identify risks and escalate issues proactively, driving resolution and maintaining strong client relationships.
• Validate and, when needed, challenge technical estimates to ensure project plans remain realistic, achievable, and aligned with client expectations.

Benefits

• A flexible remote work policy with optional access to our Portland, Maine office
• A 4-day workweek after 3 years of service
• Generous paid time off, including 11 holidays
• Medical, disability, life insurance, and optional dental/vision
• 401(k) retirement plan with company match
• Training & certification reimbursement
• Milestone recognition programs, annual PTO increases, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees