Senior Project Manager

Quest Diagnostics•Clifton, NJ

13d•$110,000 - $130,000•Hybrid

About The Position

This position will lead a variety of medium Mergers & Acquisitions (M&A) integrations and CAPEX projects with cross-functional teams to apply PMO principles and Lean tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply Lean and PMO principles and tools to their daily work. The Sr. Manager drives accountability through others by providing project management and tracking and helps troubleshoot and enable solutions, while reporting out on risks that require additional support to mitigate. The Sr. Manager operates in a fast-paced environment while representing Quest’s purpose and culture. This is an Onsite position. Work Schedule: Hybrid (3 days Onsite/ 2 days work from Home) Pay Range: $110,000 - $130,000/ year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: · Medical/Prescription Drugs · Dental · Vision · Flexible Spending Accounts (FSAs) · Supplemental Health Plans · 401(k) Plan – Company match dollar-for-dollar up to 5% · Employee Stock Purchase Plan (ESPP) · Supplemental Life Insurance · Dependent Life Insurance · Short- and Long-Term Disability buy-up · Blueprint for Wellness · Emotional Well-Being Resources · Educational Assistance

Requirements

Demonstrated experience leading projects from initiation to completion (4 to 6 years experience)
The normal performance of duties may require lifting and carrying objects
Frequent walking and/or standing.
Demonstrated experience facilitating discussions across cross-functional teams and leading conversations to move along project deliverables
Demonstrated ability to develop strong relationships with others
Demonstrated experience leading changes and holding teams accountable
Demonstrated ability to influence business leaders
Demonstrated data analysis skills (use of PowerBI/Tableau to build dashboards is preferred)
Some experience in continuous improvement
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Ability to assess project impact to customer experience
Excellent attention to detail, problem solving, organizational and prioritization skills
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, Teams, e-mails, and memos
Ability to prioritize and juggle multiple projects simultaneously; problem solve, apply critical thinking skills in a high volume, fast-paced, dead-line driven environment
Skilled in Microsoft Word, Excel, PowerPoint, and Project; SharePoint and Smartsheet experience preferred.
Able to research information, analyze data to arrive at valid conclusions and recommendations, develop plan of action exercising judgment and discretion.
Able to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing.
Excellent interpersonal, verbal, and written communication skills
Ability to deal with ambiguity
Ability to deal with people in a manner which shows sensitivity, tact, and professionalism
Ability to maintain composure in stressful situations
Ability to maintain confidentiality
Interpersonal skills
Decision making skills
Planning and organization skills
Negotiation skills
Results-oriented
Creative
Persistent
Able to learn new concepts rapidly
Able to work independently with little supervision
Bachelor’s Degree (Required)

Nice To Haves

Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) (Preferred)
Project Management Professional (PMP) certification (preferred)

Responsibilities

Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
Leads projects through issues, roadblocks, and problems
Acts as a change agent to drive teams toward success
Guides team members to perform through issues and constraints
Owns projects
Owns the timeline, budget, resource constraints, and deliverables/results
Shifts between the "big picture" and the small-but-crucial details
Is prepared to roll up their sleeves and work through detailed issues
Manages projects
Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates)
Communicates
Actively communicates with project sponsors and stakeholders
Establishes regular points of communication
Manages sponsor and stakeholders expectations
Delivers the expected results
Performs root cause analysis on project shortfalls and takes corrective action as necessary
Is able to deliver project closure and results on accelerated timelines as necessary
Applies project management tools and techniques, as well as other Lean principles and tools, toward a variety of large, and likely inter-related, projects
Coaches other employees on the use of various tools, concepts and practices foundational to Lean/Six Sigma in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Participates in Communities of Practice
Leads Lean/Problem-Solving and RCA training classes
Documents business processes
Completes required continued learning