Senior Project Manager - Enterprise Delivery

Capital Bank Career • Rockville, MD

15h • Remote

About The Position

Digital Experience operates as a shared services function supporting multiple lines of business across Capital Bank. We are seeking a senior project manager to drive consistent, high-quality execution across enterprise initiatives. This role owns sprint execution, project coordination, and delivery momentum — ensuring work is clearly defined, prioritized, and progressing on schedule across multiple business units. The ideal candidate brings strong experience managing concurrent projects in a matrixed environment and enforces clear processes, review cycles, and accountability to ensure work is delivered efficiently and without unnecessary rework.

Requirements

• Bachelor’s degree in Business, Marketing, Operations, Information Systems, or related field (or equivalent practical experience)
• 5–8+ years of experience in project management, agile delivery, or similar execution-focused roles
• Proven experience managing multiple concurrent projects across different business units, brands, or product lines
• Experience operating within a shared services or highly matrixed organization
• Strong track record of driving accountability across cross-functional teams and stakeholders
• Demonstrated experience establishing or enforcing structured review cycles and reporting cadences
• Experience running agile ceremonies, managing backlogs, and maintaining sprint discipline
• Strong proficiency with project management and collaboration platforms (e.g., Asana, ClickUp, Notion, Jira, or similar tools)
• Working knowledge of Microsoft 365 ecosystem (Teams, Planner, SharePoint, Excel, PowerPoint)
• Experience implementing agile methodologies, sprint planning, and backlog governance
• Familiarity with AI-enabled productivity tools and workflow automation concepts
• Ability to design dashboards, reporting structures, and operational visibility tools
• Strong organizational, facilitation, and stakeholder alignment skills
• Excellent communication skills with the ability to translate ambiguity into actionable plans

Nice To Haves

• Experience in financial services, fintech, or regulated industries preferred

Responsibilities

• Own sprint planning, backlog management, and agile ceremonies across Digital Experience initiatives
• Serve as Scrum Master to ensure consistent execution rhythms and team alignment
• Translate business requests into clearly defined workstreams with scope, timelines, and ownership
• Maintain strong backlog hygiene, ensuring work is prioritized, actionable, and ready for execution
• Ensure sprint commitments are met and proactively address any risks to delivery
• Manage multiple concurrent projects across lines of business within a shared services model
• Act as the central point of coordination across cross-functional stakeholders (marketing, product, design, engineering, etc.)
• Drive accountability across all stakeholders, ensuring deliverables are completed on time and commitments are met
• Maintain clear visibility into project status, next steps, risks, and dependencies across all active workstreams
• Identify when work is at risk of slipping and intervene early to keep projects on track
• Establish and enforce structured review cycles across all projects (e.g., concept, in-progress, final)
• Define clear expectations for when and how stakeholders provide feedback
• Ensure feedback is consolidated, actionable, and delivered within defined timelines
• Prevent late-stage feedback and rework by enforcing early and consistent review checkpoints
• Facilitate review sessions and ensure decisions are made quickly to maintain momentum
• Hold stakeholders accountable to review timelines and participation
• Establish and maintain a consistent reporting cadence (weekly, sprint-level, and milestone-based updates)
• Provide clear visibility into project status, timelines, risks, and capacity across all active work
• Develop simple, effective dashboards or reporting structures to communicate progress to leadership
• Ensure stakeholders are informed, aligned, and aware of expectations throughout the project lifecycle
• Track delivery performance and highlight risks or bottlenecks early
• Execute within and continuously improve existing intake, kickoff, and planning processes
• Facilitate project kickoffs, working sessions, and milestone reviews to ensure alignment and clarity
• Ensure all work entering the system is properly scoped, prioritized, and resourced
• Coordinate timelines and dependencies across teams to ensure smooth execution
• Support prioritization decisions based on capacity, timelines, and business impact
• Identify gaps, inefficiencies, or breakdowns in current workflows and recommend improvements
• Strengthen existing delivery processes with a focus on clarity, speed, and accountability
• Introduce practical enhancements that improve team efficiency without adding unnecessary complexity

Benefits

• Join a growing company with a culture that fosters an entrepreneurial spirit
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more
• Company Contributions to your 401k - Regardless of your contribution
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees