Senior Project Manager - Enterprise Delivery

Capital Bank, N.A.•Rockville, MD

9h•Remote

About The Position

Capital Bank N.A., headquartered in Maryland, has been serving communities since 1999 and is a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. It offers commercial and consumer banking services in Maryland, DC, and Northern Virginia, along with nationwide lending brands Capital Bank Home Loans and OpenSky credit card division. The bank emphasizes a personalized approach, cutting-edge technology, and a comprehensive suite of products. Capital Bank has been recognized as one of the "Best Banks to Work For" by American Banker for 5 out of the last 6 years. The Digital Experience function operates as a shared service, supporting multiple lines of business. This role seeks a senior project manager to ensure consistent, high-quality execution of enterprise initiatives. The position involves owning sprint execution, project coordination, and maintaining delivery momentum by ensuring work is clearly defined, prioritized, and on schedule across various business units. The ideal candidate should have strong experience managing concurrent projects in a matrixed environment, enforcing clear processes, review cycles, and accountability to ensure efficient delivery and minimize rework.

Requirements

Bachelor’s degree in Business, Marketing, Operations, Information Systems, or related field (or equivalent practical experience)
5–8+ years of experience in project management, agile delivery, or similar execution-focused roles
Proven experience managing multiple concurrent projects across different business units, brands, or product lines
Experience operating within a shared services or highly matrixed organization
Strong track record of driving accountability across cross-functional teams and stakeholders
Demonstrated experience establishing or enforcing structured review cycles and reporting cadences
Experience running agile ceremonies, managing backlogs, and maintaining sprint discipline
Strong proficiency with project management and collaboration platforms (e.g., Asana, ClickUp, Notion, Jira, or similar tools)
Working knowledge of Microsoft 365 ecosystem (Teams, Planner, SharePoint, Excel, PowerPoint)
Experience implementing agile methodologies, sprint planning, and backlog governance
Familiarity with AI-enabled productivity tools and workflow automation concepts
Ability to design dashboards, reporting structures, and operational visibility tools
Strong organizational, facilitation, and stakeholder alignment skills
Excellent communication skills with the ability to translate ambiguity into actionable plans

Nice To Haves

Experience in financial services, fintech, or regulated industries preferred

Responsibilities

Own sprint planning, backlog management, and agile ceremonies across Digital Experience initiatives
Serve as Scrum Master to ensure consistent execution rhythms and team alignment
Translate business requests into clearly defined workstreams with scope, timelines, and ownership
Maintain strong backlog hygiene, ensuring work is prioritized, actionable, and ready for execution
Ensure sprint commitments are met and proactively address any risks to delivery
Manage multiple concurrent projects across lines of business within a shared services model
Act as the central point of coordination across cross-functional stakeholders (marketing, product, design, engineering, etc.)
Drive accountability across all stakeholders, ensuring deliverables are completed on time and commitments are met
Maintain clear visibility into project status, next steps, risks, and dependencies across all active workstreams
Identify when work is at risk of slipping and intervene early to keep projects on track
Establish and enforce structured review cycles across all projects (e.g., concept, in-progress, final)
Define clear expectations for when and how stakeholders provide feedback
Ensure feedback is consolidated, actionable, and delivered within defined timelines
Prevent late-stage feedback and rework by enforcing early and consistent review checkpoints
Facilitate review sessions and ensure decisions are made quickly to maintain momentum
Hold stakeholders accountable to review timelines and participation
Establish and maintain a consistent reporting cadence (weekly, sprint-level, and milestone-based updates)
Provide clear visibility into project status, timelines, risks, and capacity across all active work
Develop simple, effective dashboards or reporting structures to communicate progress to leadership
Ensure stakeholders are informed, aligned, and aware of expectations throughout the project lifecycle
Track delivery performance and highlight risks or bottlenecks early
Execute within and continuously improve existing intake, kickoff, and planning processes
Facilitate project kickoffs, working sessions, and milestone reviews to ensure alignment and clarity
Ensure all work entering the system is properly scoped, prioritized, and resourced
Coordinate timelines and dependencies across teams to ensure smooth execution
Support prioritization decisions based on capacity, timelines, and business impact
Identify gaps, inefficiencies, or breakdowns in current workflows and recommend improvements
Strengthen existing delivery processes with a focus on clarity, speed, and accountability
Introduce practical enhancements that improve team efficiency without adding unnecessary complexity

Benefits

Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more
Company Contributions to your 401k - Regardless of your contribution
Paid Parental Leave
Employee Recognition Program
Leadership Program
Tuition Reimbursement Program
Employee Bank Checking Account
Generous Paid Time Off
Paid Holidays
Paid Charity Hours to support volunteer opportunities