Senior Project Manager
About The Position
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Customer Success (CS) team is on the frontline of engagement with our valued customers. The team is responsible for customer satisfaction, retention, and innovation to ensure a more personalized approach to our users' needs. Responsibilities The Project Management team ensures successful project delivery, including overseeing project objectives, timelines, and budgetary requirements, while maintaining high standards of quality and stakeholder satisfaction.
Requirements
- 4+ years of relevant and related work experience
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience
- Experience managing small to midsized teams or functional areas
- Experienced in coordinating cross-functional groups to accomplish goals
- Ability to manage deliverables during all phases of the product development life cycle
- Strong understanding of business concepts and technical systems processes
- Excellent business communication skills to deliver content professionally, concisely, and effectively to internal and external customers
- Ability to generate technical but user-friendly procedural documents
Nice To Haves
- K-12 education space experience
- Experience in project management using recognized PMI methodologies
- Understands data warehouse architecture and data warehousing best practices
Responsibilities
- Develop and maintain project documentation such as project plans, risk register, issues lists, configuration guides, etc.
- Coordinate resources to effectively ensure successful execution of the project plan and deliver a quality project
- Support the performance of defining project scope and requirements (i.e., business analysis)
- Act as liaisons between users, product management, sales and developers to define software solution requirements and document specifications
- Maintain internal company project tracking system for each assigned project
- Assures the quality of software solution being shipped to client, through reviews with project team and other methodical software quality assurance processes
- Assist the users in acceptance testing, developing procedures, and updating documentation
- Act as expert resource for Customer Service, Tech Support and other departments in all functional and content areas associated with a project
- Coordinates the development and revision of Software documentation, Tools, Templates, Techniques, Training as an output from each project
Benefits
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
