Senior Project Manager/ Team Lead

JLL•Louisville, KY

50d•Onsite

About The Position

The Director, Project Management Position will be dedicated to the Brown-Forman account located in Louisville, KY. Services will cover properties including corporate office space, global field offices, distillery homeplaces/visitors centers and selected production properties. The Director will oversee dedicated and variable Project and Program Managers while also managing overall capital budgets, planning, forecasting, tracking, reporting and general oversight of related services. The Director will also be responsible for leading capital projects, MAC services, and supports global offices as part of the role and responsibilities.

Responsibilities

Oversight of account specific Project Management team and related activities.
Responsible for attracting, retaining, succession planning and managing a team who is involved with a specific client, functions, and projects.
Helps develop protocols and ensures training and development of JLL team members in the skills and understanding of firm and client procedures, methodology and practices expected for a successful project implementation.
Ensures the project management team is trained in all JLL and client safety related practices and requirements and executes each project following set protocols.
Responsible for the team project allocations, financial tracking and fees related to project management services.
Responsible for developing team skillsets, addressing team opportunities for improvement, and modifying management programs and procedures where necessary.
Balances demands of team leadership role and responsibilities with commitment to lead selected projects, coordinate across the JLL and client teams and assist with business development and growth within the client services, JLL business vertical and PDS.
Provides strategic direction and management of capital projects program for both short- and long-term planning, scheduling, budgeting, and sequencing.
Assists client in developing real estate strategy linked to client business objectives.
Manages timely and accurate project documentation and reporting including, but not limited to: project meeting minutes, drafting of project work orders, project purchase orders, service contracts and change orders, verification of appropriate vendor insurance certificates, execution of project status updates, and executing vendor close-out letters.
Cultivates and maintains a positive working relationship with all client representatives and service providers.
Assesses profitability and/or cost effectiveness of services.
In oversight of the Project Management team, develop and maintain the Master Project Schedule.
Recommends, establishes, or refines best practices of standards of excellence.
Oversees contractor and service provider contract negotiation/verification.
Oversees the management of vendor and project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations.
Partners with JLL and client HSSE teams to ensure all related safety practices, risk management mitigation and contractor safety programs are incorporated into all client projects.
Partner with Account Director, JLL Director, Occupancy Planning and JLL Director of Facilities Management to manage, track and execute set capital plan including maintenance related capital and Move, Add, Change (MAC) related projects.
Build rapport with client representatives and ensure scope of project and outside business forces affecting the project is fully understood and that specific deliverables are fully understood with performance standards and other relevant criteria.
Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff.
Prepare various RFPs needed for vendor and contractor services for the complete project.
Demonstrate proficiency in the use and application of all Project Management technology as required for assigned projects.
Meet with client business groups and team members in review of design documents and space requirements, when required.
Comply with all JLL policies and procedures, including but not limited to ethics and business practice.
Lead management of client capital projects 70% of the time with 30% towards PM team oversight, planning, tracking, training, compliance and administrative activities.
Responsible for the formulation, adoption, and execution of an account project management business strategy consistent with JLL's business strategy.
Although dedicated to a specific account, the Director, Project Management also helps develop new business opportunities for a JLL vertical and business group.
Assumes a prominent role in industry gatherings and with clients as a senior leader of the Firm.
Has significant impact on the values and culture of the Firm.
Assumes responsibility for developing and executing policies and procedures that impact business unit revenues and expenses.
Assumes responsibility for achieving specific business development targets that are tied to managing and expanding selected client relationships, developing new relationships, or the roll-out of new products and services.