Senior Project Manager, RCM Optimization & IT Systems

Florida Cancer Specialists

1d•Remote

About The Position

The Project Manager, RCM Optimization & IT Systems will oversee and execute key IT and business process optimization projects that directly impact practice revenue cycle and administrative processes. This position will work closely with IT and operations teams to streamline and improve processes, drive efficiency, and ensure the successful implementation of new systems. Reporting directly to the IT Director, this role is focused on execution - from managing project timelines, resources, and deliverables to working across teams to ensure business needs are met and systems are integrated effectively. The Project Manager will lead efforts to improve operational workflows, troubleshoot existing issues, and manage complex projects that drive revenue cycle improvements.

Requirements

Bachelor’s degree in healthcare administration, Information Technology, Business Administration, or a related field required
Seven (7) years of experience in project management, particularly in healthcare IT and/or revenue cycle management required.
Hands-on experience in the implementation and optimization of practice management and revenue cycle systems.
Strong understanding of revenue cycle processes, including insurance verification, UM/Authorization, coding, billing, claims management, payment posting, AR/Denial management
Proficient in managing cross-functional teams and driving complex projects to completion
Excellent organizational, communication, and problem-solving skills
Experience with project management tools
Ability to manage competing priorities in a fast-paced environment
Expert level proficiency using computer software and applications, including advance features of Excel, PowerPoint, Word, Visio, MS Project, and SharePoint to share, retrieve, research, and present business information
Experience in executive communication, relationship building and decision making
Ability to communicate (verbally and in writing) effectively with stakeholders and senior business leadership of departments and customers participating in this project

Nice To Haves

Project Management Professional (PMP) preferred
Certified Revenue Cycle Professional (CRCP) preferred
Six Sigma (Green Belt or Black Belt) preferred
ACP (Agile Certified Practitioner) preferred

Responsibilities

Lead and manage the day-to-day execution of IT and business process optimization projects with a focus on revenue cycle improvements
Oversee the implementation of new practice management and revenue cycle systems, ensuring that all milestones, timelines, and budgets are met while maintaining alignment with operational goals
Work closely with business and IT teams to deliver high-quality solutions that meet business needs and operational objectives
Collaborate with revenue cycle and operational teams to identify inefficiencies, redesign broken workflows, and implement solutions that streamline operations and improve revenue cycle performance
Ensure that redesigned processes align with both system capabilities and business objectives to drive efficiency and improve outcomes
Serve as the primary liaison between IT, RCM operational leaders, clinic area directors, finance, and informatics ensuring alignment of priorities and smooth execution of projects
Facilitate cross-functional meetings and workshops to ensure all stakeholders are engaged, informed, and aligned on project goals.
Oversee the integration of new systems with existing platforms, ensuring seamless workflows across departments and systems.
Manage IT-related projects impacting the revenue cycle, including system enhancements, upgrades, and troubleshooting
Proactively identify risks and issues, implementing mitigation strategies to keep projects on track
Troubleshoot and resolve operational or technical challenges that arise during project execution
Coordinate training initiatives to ensure end-users are proficient with new systems and workflows
Transition post-implementation support to ensure smooth adoption and operation of new tools

Benefits

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
Medical and Prescription Drug Coverage
Vision & Dental Insurance
Employee Assistance Program (EAP)
Health Savings Account (HSA) & Flexible Spending Accounts
Paid Time Off (PTO)
401(k) Retirement Plan
Life Insurance
Tuition Reimbursement
Disability Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Pet Insurance
Identity Theft
Legal Insurance