Senior Project Manager, Marketing (Contract Talent)

Robert Half • San Ramon, CA

7d

About The Position

Who We Are Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring a Senior Project Manager to join the Marketing department. This individual will support the Portfolio Manager in managing Global Portfolio Management efforts. This role will also lead, manage and conduct Project/Program kick-offs, pre-project/program planning and manage all project/program related efforts in Smartsheet, Workfront, Jira, and associated productivity tools & systems. The role will require interaction with senior leaders, management, and several cross-functional teams within and outside of Marketing. As such, this role will have end-to-end responsibilities across many areas of Portfolio Management and complex projects. This role will also require the ability to adapt to the many facets of Program/Project management that is currently being defined/revised and implemented within the organization. This is a thought leader who can be a doer as well as a strong process partner with all levels of the organization. What You'll Do Manage a portfolio of complex initiatives that span one or multiple lines of business. Proven track record in successfully working in a highly matrixed and cross-functional environment and be able to manage operating in ambiguity. Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives. Report on project success criteria results, metrics, test and deployment management activities. Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership. Manage project scope and changes with a solid understanding of interdependencies between technology, operations and business needs. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Lead, manage and conduct Project/Program kick-offs and pre-project/program planning in Smartsheet, Workfront, Jira, and related productivity tools & systems. Effectively facilitate and guide project teams on how to use Six Sigma, Agile/Scrum, and adopted process methodologies and best practices which brings value to delight customers. Well-versed in facilitating productive discussions, enable decision making, and skilled in conflict resolution in project teams. Guide project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Develop detailed project plans, timelines, resources and budgets to ensure the delivery of the project’s critical milestones, outcomes and results (on time; on budget; benefit realization; high quality; etc.). Ensure plans are coordinated with other planning functions throughout the enterprise and effectively communicate upstream/downstream impacts to all stakeholders. Understand business and technical process and be able to document business/technical requirements, process workflows and system documentation. Identify and analyze strategic alternatives and feasible options for the organization and project teams in order to drive towards recommendations to marketing management. Ensure process consistency, data integrity and decision quality to help portfolio management. Be able to adapt changes quickly and function in fast paced and ever-evolving environment.

Requirements

• Proven track record of successfully leading varied complexity projects and programs to on-time, on-schedule and within budget.
• Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance.
• Minimum 5-7 years of marketing experience.
• Minimum 8-10+ years of project leadership and/or management experience.
• Bachelor’s degree in business or technical.
• Exceptional project and program management skills.
• Strong attention to detail, accuracy.
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Skilled in business/technical process development and documentation.
• Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall.
• Experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
• Excellent skills and knowledge of effective leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.
• Self-motivated, decisive, with the ability to adapt to change and competing demands.
• Experience working both independently and in a team-oriented, collaborative environment.
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results.
• High degree of ownership and integrity, holds self and others accountable.
• Manages stakeholders effectively and is politically-astute.
• Ability to think critically, strategically, and connect dots.
• Results-oriented with a strong sense of urgency and personal motivation.

Nice To Haves

• Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.).
• Knowledge of other Agile approaches or similar: XP, Kanban, Crystal, FDD, etc. a plus.
• Understanding and practice of process management methodologies like Six Sigma (or similar) highly desired.
• Experience with Jira, Smartsheet, Workfront project management tool a plus.

Responsibilities

• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Proven track record in successfully working in a highly matrixed and cross-functional environment and be able to manage operating in ambiguity.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Report on project success criteria results, metrics, test and deployment management activities.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Manage project scope and changes with a solid understanding of interdependencies between technology, operations and business needs.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
• Lead, manage and conduct Project/Program kick-offs and pre-project/program planning in Smartsheet, Workfront, Jira, and related productivity tools & systems.
• Effectively facilitate and guide project teams on how to use Six Sigma, Agile/Scrum, and adopted process methodologies and best practices which brings value to delight customers.
• Well-versed in facilitating productive discussions, enable decision making, and skilled in conflict resolution in project teams.
• Guide project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Develop detailed project plans, timelines, resources and budgets to ensure the delivery of the project’s critical milestones, outcomes and results (on time; on budget; benefit realization; high quality; etc.).
• Ensure plans are coordinated with other planning functions throughout the enterprise and effectively communicate upstream/downstream impacts to all stakeholders.
• Understand business and technical process and be able to document business/technical requirements, process workflows and system documentation.
• Identify and analyze strategic alternatives and feasible options for the organization and project teams in order to drive towards recommendations to marketing management.
• Ensure process consistency, data integrity and decision quality to help portfolio management.
• Be able to adapt changes quickly and function in fast paced and ever-evolving environment.

Benefits

• Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance.
• Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

What This Job Offers

• Career Level: Mid Level