Senior Project Manager Lead

Leidos•Alexandria, VA

About The Position

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Project Manager Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across multiple DoD organizations. In this role, you will work alongside government partners, engineers, and other industry teammates to translate operational and strategic requirements into scalable, production-ready solutions. You will contribute directly to product planning, execution, and continuous improvement—helping ensure capabilities are delivered efficiently, aligned to mission priorities, and positioned for sustained success. This position offers the opportunity to work on a high-visibility, enterprise program at the intersection of data, analytics, and emerging AI technologies. Ideal candidates are motivated by mission impact, comfortable operating in complex stakeholder environments, and interested in building deep domain expertise while delivering capabilities with real-world national security outcomes.

Requirements

Active Top Secret (TS) clearance with SCI eligibility.
Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or related discipline and 8 years of relevant experience OR Master’s degree in a related field and 6 years of relevant experience.
Minimum of 8 years of experience in project management or related roles.
Experience managing complex IT or systems integration projects in Federal or DoD environments.
Experience managing cross-functional teams delivering cloud, data, AI/ML, or enterprise platform capabilities.
Experience operating within SAFe or large-scale Agile frameworks supporting enterprise systems.
Experience managing project risk, schedule, cost, and performance metrics in cost-reimbursable contract environments.
Proven experience managing user support operations in a technical environment.
Strong understanding of IT service management and support processes.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders.
Demonstrated leadership experience managing teams of 8-15 direct reports.
Ability to analyze data and metrics to drive decision-making and process improvements.

Nice To Haves

Active TS/SCI clearance.
Minimum of 10 years of experience in project management or related roles.
SAFe Agilist (SA), SAFe Program Consultant (SPC), or related SAFe certification.
PMP or equivalent project management certification.
Proven track record of driving customer success and satisfaction initiatives.
Strong problem-solving skills and ability to work in a fast-paced environment.
Experience with automation tools and user support technologies.
Experience preparing executive-level briefings and contractual reporting artifacts.
Experience supporting enterprise platforms operating across NIPRNet, SIPRNet, and JWICS.
Experience supporting DevSecOps, AI/ML, or enterprise data platform initiatives.
Experience integrating AI/ML-enabled capabilities into operational workflows.
Experience supporting DoD enterprise AI, data or analytics platforms
Experience supporting multi-cloud or hybrid cloud modernization efforts.
Familiarity with cloud-based environments and security protocols.
Familiarity with ServiceNow or similar ITSM platforms

Responsibilities

Coordinate and manage project portfolios to meet strategic and contractual objectives.
Oversee execution of customer agreements, ensuring timelines, budgets, deliverables, and resources align with defined use cases and technical requirements.
Ensure cost, schedule, and technical objectives are achieved while proactively identifying and mitigating risks
Maintain proactive communication with stakeholders, serving as the primary liaison between the customer and internal delivery teams.
Ensure alignment between technical execution, business outcomes, and program performance goals.
Develop and implement a User Support Operations Plan to manage all support service-related aspects.
Design, operate, and maintain an User Support Desk across multiple security environments.
Monitor and evaluate User Support Desk performance, implementing continuous improvement processes.
Manage user onboarding and account management processes, ensuring compliance with security requirements.
Implement access management mechanisms to control user access to data, tools, and services.
Prepare and submit regular reports on User Support Desk metrics and performance.
Lead and mentor a team of 8-15 direct reports, fostering a collaborative and high-performance culture.
Drive modernization efforts for User Support systems, integrating advanced technologies to enhance user experience.
Collaborate with cross-functional teams to ensure effective service delivery and customer satisfaction.
Identify and implement process improvements to enhance operational efficiency and effectiveness.
Facilitate training and development opportunities for team members to enhance skill sets and performance.